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IT Business Analyst

3 months ago

Rockville, Maryland, United States Westat Full time
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Westat is committed to building a diverse workforce and a culture of inclusivity, belonging and equity for all. We believe that our greatest strength draws on the different backgrounds, cultures, perspectives and experiences of our employees.

Job Summary:
Westat is seeking a detail-oriented and talented IT Business Analyst to bridge the gap between our software development and project research teams. You will collaborate in the end-to-end process of identifying stakeholder needs, analyzing requirements, and delivering solutions to support our clients' missions to improve outcomes in public health, education, social policy, and transportation.

A hybrid work arrangement with 1-2 days on-site at a Westat office location is preferred, remote work arrangements will be considered.

Job Responsibilities:
Collaborate with stakeholders to gather and document business requirements and translate them into technical specifications.Conduct detailed analysis of business processes, workflows, and systems to identify areas for improvement and optimization.Develop and maintain requirement documentation, including use cases, process flows, and functional specifications.Work closely with IT teams to ensure that technical solutions align with project goals and requirements.Assist in the design, testing, and implementation of new systems and enhancements to existing systems.Perform gap analysis to identify discrepancies between requirements and current capabilities.Facilitate communication between users, stakeholders, IT, and project management teams.Provide support and training to end-users to ensure successful adoption of new systems and processes.Support the monitoring of project progress and provide regular updates to IT project managers and stakeholders.Support the administration and implementation of projects via the Agile methodology.Basic Qualifications:Typically requires a bachelor's degree and a minimum of 5 years of experience in business analysis or a related role OR an equivalent combination of education and relevant experience.Demonstrated leadership in requirements gathering and documentation in collaboration with clients / stakeholders and development teams.Proficiency with change control and DevOps management tools (e.g., GitLab, JIRA, etc.).Preferred Qualifications:Demonstrated knowledge of industry best practices and emerging technologies.Demonstrated experience working in a professional services research environmentDemonstrated knowledge of Agile methodologies.Experience producing high quality documentation for requirements, solution options, business cases, and recommendations on proposed solutions.Familiarity with data analysis and reporting tools.Experience working with end user groups, change management committees, and prioritization processes.Minimum Qualifications:Demonstrated communication skills.Collaboration with teams, managers and/or clients.Organization skills, including time management ability.Detail oriented.
Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in:
Employee Stock Ownership Plan401(k) Retirement PlanPaid Parental LeaveVacation Leave (15 days per year)Sick Leave (10 days per year)Holiday Leave (7 government holidays and 1 floating holiday per year)Professional DevelopmentHealth AdvocateEmployee Assistance ProgramTravel Accident InsuranceMedical InsuranceDental InsuranceVision InsuranceShort Term Disability InsuranceLong Term Disability InsuranceLife and AD&D InsuranceCritical Illness InsuranceSupplemental Life InsuranceFlexible Spending AccountHealth Savings Account
This opportunity will be posted for a minimum of 5 days and applications will be accepted on an ongoing basis.

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.
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