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Data Entry Clerk

3 months ago

Scranton, Pennsylvania, United States tapwage Full time
Responsibilities

  • Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed.
  • Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients.
  • Lead, contribute to and manage work streams, resolving any discrepancies as needed.
  • Assist and lead staff with varying degrees of issue resolution including but not limited to basic to moderate problem solving, researching and clarifying information.
  • Contribute to assisting field staff by prepping digital data files or data collection cards, gathering maps, answering project and other related questions.
  • Assist in organizing office personnel tasks in a fashion that will produce the expected results.
  • Perform data entry when needed.
  • Acquire, maintain and apply knowledge and understanding of current county rules and appraisal terminology.
  • Occasional local travel may be required.
  • Professionally represent Tyler when handling taxpayer questions.
  • Performs other duties of a similar nature, as assigned.
Qualifications

  • High school diploma or equivalent. Basic mathematics/geometry skills.
  • Solid organizational skills including keen attention to detail with prior experience prioritize multiple work streams and the ability to effectively maintain work streams.
  • Possess strong written and verbal communication skills with the ability to effectively train and guide office personnel.
  • Good interpersonal skills when building and maintaining trusting relationships
  • Ability to effectively address basic to moderate conflicts and problems.
  • Familiarity with appraisal business and processes is strongly preferred.
  • At least 2 years office experience required, office coordinating experience preferred.
  • Good customer service skills with internal and external customers.
  • Strong PC skills, including advanced knowledge of MS-Word and Excel, or equivalents.
  • Must be able to provide reliable transportation and maintain a valid driver's license with personal liability insurance vehicle coverage.