Hospitality Specialist
4 weeks ago
Company Description:
National Life Group owns and operates a 12-room, New England style, Bed & Breakfast, at its Vermont Campus. A charming, lodging establishment, special to the National Life Group brand, we provide the best in hospitality, with lodging and full-American breakfast. This is a private, corporate establishment, servicing our VIP guests, and also occasional VIP events and small meetings. National Life Group is a mission driven organization, exemplifying National Life Group standards of hospitality. The operation serves as the face of National Life Group, and provides the unique, home away from home experience to its guests.
BENEFITS: Includes competitive pay, regular weekends off, paid holidays and vacation time, Medical/Dental/Vision/401k opportunities, growth and development opportunities
At National Life, our story is simple: for over 170 years, we have worked hard to deliver on our promises to millions of people with our vision of providing peace of mind in times of need. It's our cause, stemming from a deep passion to live our values to do good, be good and make good, every day. For us, the cause of what we do is as important as the products we sell.
Our mission extends well beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer at nonprofits, environmentally sustainable and healthy work sites, and fun, family friendly events that promote the work of nonprofits in our own backyard.
Position Summary:
The National Life Group's Hospitality Specialist is a highly visible role, which demands excellent hospitality skills. The ideal candidate will be incredibly friendly and customer centric. This role will support National Life Group's brand through ensuring all accommodations and public areas of the inn are kept to a high standard of cleanliness and presentation, delivering great customer service, and maximizing guest satisfaction. Works closely with security on the safety of overnight guests.
Key Responsibilities:
Ensures white-glove service through hospitality for guests.Manage inventory with technology to maximize occupancy and service levels.
Clean and organize accommodations/rooms, as needed, maintaining high standards
Assists in execution of any events or meetings at the guest house.
Uphold and promote National Life and Guest House Safety Standards and Protocols
Maintain a welcoming and safe environment befitting a 5-Star Inn
Performs cleaning duties in public areas of the inn, including living room, den, dining room, outdoor terrace, and meeting space at the inn as assigned
Assists with preparation of hot or cold breakfast items as assigned.
Maintains inventory of necessary supplies. Communicates with supervisor on a timely basis of any updates/maintenance needs or supplies.
Performs additional duties as needed.
Become CPR trained.
Qualifications/Experience Requirements:Previous hospitality experience preferred or similar previous position
The position requires a flexible schedule with ability to work nights, evenings, days, and some select weekends (this position is primarily overnight shifts) as occupancy changes
Proficiency in Microsoft Office Suite and the ability to learn other proprietary systems as assigned
Guest centric attitude and pro-active approach to involvement in operations
High level of independence and problem-solving abilities
Excellent communication skills
Attention to detail and a passion for quality and cleanliness
Physical demands include lifting/moving objects up to 25 pounds.
Education, Experience, and Licensing Requirements:High school diploma, GED, or equivalent
Previous housekeeping experience a plus
Valid driver's license
To apply for this position, please use the link below:
Salary Disclosure
The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.
National Life Group is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
National Life Group
1 National Life Dr
Montpelier, VT 05604
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