Count Member

3 weeks ago

Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

Age Requirement: 21 years or older

Position Summary:

Responsible for the safe and efficient operations of the drop/count requirements for Slots, Poker, Table Games and Kiosk machines while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guest.


Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.


Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

Removes and replaces Currency Acceptor box(s) from Slot machines.
Removes and replaces cassettes from kiosk machines.
Process funds from various gaming entities
Operates currency machines.
Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement.
Greets internal and external guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.
Occasionally will perform drop/count duties at Palace West.

Occasionally performs other duties as assigned.
Adherence to strict process, procedures and SOP regulations i.e. must always show hands.

Accountability and Supervision:

None


Education and Experience:

High School Diploma or General Education Degree (GED) equivalent, preferred.
Six (6) months cash handling experience, preferred.
Three (3) months Count Team Member or related experience, preferred.

Special Requirements, Licenses, and Certification

Must be able to acquire and maintain KeyGaming License issued through POIGRA.
Must be able to successfully pass a pre-employment drug test and background investigation.
Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
Must maintain all Isleta Resort and Casino-wide educational and certification requirements.

Knowledge, Skills, and Abilities:

Must be able to take direction and feedback well.
Must possess moderate computer skills and be able to operate a 10-key calculator and Microsoft applications and software.
Must be able to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.
Must possess strong organizational and time management skills while paying close attention to details such as spelling, numbers, and grammar.
Must be able to communicate in English and in an effective, informative, and professional manner and be able to convey denials and/or defuse hostile guest situations with ease and tact.
Must be able to perform basic mathematics to include, but is not limited to, adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.
Must be comfortable with highly regulated constant surveillance.
Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.
Must possess and exhibit a positive attitude towards internal and external guests at all times.
Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data.
Must possess the ability to make sound and accurate decisions.
Must possess strong critical and analytical thinking skills.
Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays

Physical Demands and Work Environment:

Must be able to stand, walk for extended periods of time.
Must be able to bend, crawl, and twist regularly.
Must be able to work in confined areas for extended periods of time.
Must be able to lift, move, and place 25 pounds.
Must be able to push up to and/or pull 250 pounds with assistance

Working Conditions:

Work is generally performed in a Casino bank and vault setting with exposure to second-hand smoke, high noise level, exposure to various lights and sounds. Occasionally may be required to interact with hostile and/or angry guests.


Disclaimer

This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.


Native American Preference Policy

Isleta Resort and Casino will at all times and for all positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.

Source: Hospitality Online

  • Production Inventory Control

    4 weeks ago

    Albuquerque, New Mexico, United States tapwage Full time

    Employbridge is hiring a Production Inventory Control associate for one of the largest manufacturing plants in Albuquerque. The Production Inventory Control associate manages inventory on the production floor, performs counts and adjusts when necessary, and investigates differences in order to correct and improve the backflush process. This is a 90-day...

  • Production Inventory Control

    3 weeks ago

    Albuquerque, New Mexico, United States tapwage Full time

    Employbridge is hiring a Production Inventory Control associate for one of the largest manufacturing plants in Albuquerque. The Production Inventory Control associate manages inventory on the production floor, performs counts and adjusts when necessary, and investigates differences in order to correct and improve the backflush process. This is a 90-day...

  • Key Holder

    3 weeks ago

    Albuquerque, New Mexico, United States PCHI Full time

    ARE YOU CUSTOMER OBSESSED?You are responsible for executing best in class sales and service strategies.Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise. Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping...

  • Key Holder

    4 weeks ago

    Albuquerque, New Mexico, United States PCHI Full time

    ARE YOU CUSTOMER OBSESSED?You are responsible for executing best in class sales and service strategies.Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise. Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping...

  • Surgical Scrub Tech

    7 days ago

    Albuquerque, New Mexico, United States Lovelace Women's Hospital Full time

    Job Listing DescriptionWelcome to the opportunity to join our team as a part-time Surgical Scrub Tech in Albuquerque, NM. Starting your journey towards fulfillment: Putting People First, Always. Here's how we support our team members: Comprehensive benefits package including medical, vision, and dental insurance, health savings account / flexible spending,...

  • Shift Leader

    7 days ago

    Albuquerque, New Mexico, United States Chick-fil-A Full time

    Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in...

  • Surveillance Agent

    7 days ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 years or olderPosition Summary:Responsible for protecting the Isleta Resort and Casino's assets to include, but is not limited to, employees, vendors, and patrons by way of observing and reporting, truthfully, concisely, accurately and completely, all activities throughout the Isleta Resort and Casino. Promotes and exhibits World Class...

  • Surveillance Agent

    1 week ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 21 years or olderPosition Summary:Responsible for protecting the Isleta Resort and Casino's assets to include, but is not limited to, employees, vendors, and patrons by way of observing and reporting, truthfully, concisely, accurately and completely, all activities throughout the Isleta Resort and Casino. Promotes and exhibits World Class...

  • Shift Leader

    7 days ago

    Albuquerque, New Mexico, United States Chick-fil-A Full time

    General Responsibilities At Chick-fil-A of Paseo Del Norte, Shift Leaders are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager...

  • Transportation EIT

    6 days ago

    Albuquerque, New Mexico, United States HDR Full time

    About Us At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also...

  • Material Loader/Helper

    7 days ago

    Albuquerque, New Mexico, United States Elite Roofing Supply Full time

    ApplyJob TypeFull-timeDescriptionAbout the Job:This position requires the loading, unloading, and movement of materials to and from trucks and/or rooftops, utilizing physical strength and/or operating equipment such as forklifts or conveyors. While performing duties, the employee must stand, walk, use hands, reach, stoop, kneel, talk, hear, and possess the...

  • Senior Vice President of Development

    3 weeks ago

    Albuquerque, New Mexico, United States University of New Mexico Foundation Full time

    University of New Mexico FoundationSenior Vice President of DevelopmentAlbuquerque, New MexicoThe University of New Mexico Foundation's (Foundation) vision is toempower the University of New Mexico (UNM) to advance education,research, and health for the benefit of our community and theworld. The mission of the Foundation is to create powerfulengagements and...

  • Senior Vice President of Development

    4 weeks ago

    Albuquerque, New Mexico, United States University of New Mexico Foundation Full time

    University of New Mexico FoundationSenior Vice President of DevelopmentAlbuquerque, New MexicoThe University of New Mexico Foundation's (Foundation) vision is toempower the University of New Mexico (UNM) to advance education,research, and health for the benefit of our community and theworld. The mission of the Foundation is to create powerfulengagements and...

  • Senior Vice President of Development

    7 days ago

    Albuquerque, New Mexico, United States University of New Mexico Foundation, Inc. Full time

    Job Title: Senior Vice President for Development at University of New Mexico Foundation The University of New Mexico Foundations (Foundation) vision is to empower the University of New Mexico (UNM) to advance education, research, and health for the benefit of our community and the world. The mission of the Foundation is to create powerful engagements and...

  • Front Desk Agent

    4 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT:19 years or olderPosition Summary:Responsible for all guests needs or requests including checking-in and checking-out guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World Class Guest...

  • Front Desk Agent

    3 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT:19 years or olderPosition Summary:Responsible for all guests needs or requests including checking-in and checking-out guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World Class Guest...

  • Cashier

    4 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 16years or olderPosition Summary Receives cash from both customers and employees in payment for restaurant goods and/or services. Must be able to handle all guest requests. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.Isleta Resort and Casino Guest Service AgreementAll Team...

  • Cashier

    3 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 16years or olderPosition Summary Receives cash from both customers and employees in payment for restaurant goods and/or services. Must be able to handle all guest requests. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.Isleta Resort and Casino Guest Service AgreementAll Team...

  • Customer Specialist, Alternative Delivery

    3 weeks ago

    Albuquerque, New Mexico, United States CarMax Full time

    7194 - Albuquerque Alameda Blvd NE, Albuquerque, New Mexico, 87113CarMax, the way your career should be General Summary: Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while...

  • Night Agent Hotel

    3 weeks ago

    Albuquerque, New Mexico, United States Isleta Resort & Casino Full time

    AGE REQUIREMENT: 19 years or olderPosition Summary:Responsible for organizing accounting distributions and all transaction back-up for each end-of-day guest cycle. Promotes and exhibits World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World...