Call Center Agent

2 weeks ago


Miami, Florida, United States Creattix Talk Full time


Job Title: Call Center Agent

Location: Miami, FL

Job Type: Full-time

Company: Creattix Talk

Job Description:

We are seeking a dynamic and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle a variety of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products and services.

Responsibilities:

  1. Answer incoming calls promptly and professionally.
  2. Resolve customer issues and complaints in a timely and effective manner.
  3. Escalate complex inquiries or problems to the appropriate department for further assistance.
  4. Process orders, returns, and exchanges according to company policies and procedures.
  5. Maintain a high level of customer satisfaction by exceeding customer expectations.
  6. Meet or exceed individual and team performance goals, including call handling metrics and customer satisfaction scores.
  7. Utilize CRM software to accurately document customer interactions and update customer records.
  8. Participate in ongoing training and development to stay updated on product knowledge, customer service best practices, and company policies.
  9. Adhere to company guidelines and compliance standards at all times.

Requirements:

  1. High school diploma or equivalent; college degree preferred.
  2. Excellent communication skills, both verbal and written.
  3. Strong problem-solving abilities and attention to detail.
  4. Ability to multitask and prioritize in a fast-paced environment.
  5. Proficiency in using computers and CRM software.
  6. Positive attitude and willingness to learn.


  • Call Center Agent

    1 week ago


    Miami, Florida, United States Tone Talk Tel Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Tone Talk Tel with the position of Call Center Agent - Tone Talk Tel which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy...

  • Call Center Agent

    3 weeks ago


    Miami, Florida, United States Icon V Full time

    Job Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients. Icon V...


  • Miami, Florida, United States Hat Box Find Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Hat Box Find with the position of Call Center Representative - Hat Box Find which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not...


  • Miami, Florida, United States Icon V Full time

    Job Title: Call Center RepresentativeCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients....


  • Miami, Florida, United States Porvox Speak Full time

    About us:Porvox Speak was built out of a desire to inspire and evoke change. Providing a platform for brands to be seen, drive awareness and bringing visions & dreams to life. Here, we believe that relationships are the core of a long-lasting, sustainable business relationship, therefore, we put tremendous effort into client relations and personalize each...


  • Miami, Florida, United States Omni Clear Communications Full time

    Job Title: Call Center Customer Service AssistantJob Summary:We are seeking a dynamic and dedicated individual to join our team as a Call Center Customer Service Assistant. In this role, you will be the frontline representative of our company, providing exceptional service to our customers through various communication channels. Your primary responsibility...


  • Miami, Florida, United States Nicklaus Children's Health System Full time

    Job SummaryResponsible for assisting with taking calls, securing demographic information related to transfers, arranging transportation, and supporting the Transfer Center RN.Job Specific DutiesUtilizes optimal customer service skills to answer calls being received at the Transfer Center. Gathers pertinent transfer request information, completes Intake Form,...


  • Miami, Florida, United States teamworkonline Full time

    Reporting organisationally to the Ticketing General Public Customer Care Manager , the Ticketing General Public Customer Care Supervisor will help serve Ticketing and Hospitality efforts for the FIFA World Cup 2026TM that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for the...

  • At Your Service Agent

    4 weeks ago


    Miami, Florida, United States The Miami Beach Edition Hotel Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and...


  • Miami, Florida, United States Jackson Health Full time

    Miami, FL On Call/Pool JW-Operating RoomSummary Community House Physician provides assistance to the surgeon during operative and invasive procedures. Obtains history and physical on all patients within 24 hours of admission or prior to surgery or other invasive procedures. All history and physicals must be authenticated by an attending physician. ...


  • Miami, Florida, United States Global Reservation Sales and Customer Care Center Miami Full time

    Job Number Job Category Information TechnologyLocation CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJob SummaryThe Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical...


  • Miami, Florida, United States teamworkonline Full time

    OverviewThe role of Human Resources Administrative Assistant at MBCC entails representing the organization professionally by managing incoming department calls, assisting team members with inquiries, and providing support to the Human Resources/Information Technology Department. This involves addressing employee queries on policies and procedures,...


  • Miami, Florida, United States teamworkonline Full time

    OverviewThis position is responsible for assisting the Assistant Director of Sales (ADOS) and the Director of Sales & Marketing (DOSM) with business development and sales for tradeshows, meetings and conventions, consumer shows, and local event bookings for the Miami Beach Convention Center Campus. This entails aiding in achieving revenue targets, economic...


  • Miami, Florida, United States Cardiovascular Associates of America CVAUSA Full time

    MyCardiologist, a CVAUSA partner is dedicated to providing excellence in cardiac care to all patients, striving to make state-of-the-art technology accessible. Our clinical team and staff pride themselves on delivering respectful and individualized care to each person who walks through the door. As our group nears its 63rd year, we continue to seek superb...


  • Miami, Florida, United States Cardiovascular Associates of America CVAUSA Full time

    QualificationsMyCardiologist, a CVAUSA partner is dedicated to providing excellence in cardiac care to all patients, striving to make state-of-the-art technology accessible. Our clinical team and staff pride themselves on delivering respectful and individualized care to each person who walks through the door. As our group nears its 63rd year, we continue to...


  • Miami, Florida, United States Nicklaus Children's Health System Full time

    DescriptionJob Summary Performs a variety of supervisor functions to ensure efficient operations, high level of cleanliness, quality, and service throughout the Environmental Services function. Responsible for daily oversight of regulatory standards, financial stewardship of department operations, and collaboration with other management and supervisory team...


  • Miami, Florida, United States HCA Healthcare Full time

    Description Specialization:Cardiology Heart Failure and TransplantJob Summary:HCA Florida Kendall Hospital is seeking a Heart Failure Cardiologist in Miami, Florida to join an established practice in the community.Qualified Candidates:Board Certified/Eligible in Heart FailureExperienced and new fellows are encouraged to applyCompleted a Heart Failure...

  • be/bc ob/gyn

    3 weeks ago


    Miami, Florida, United States Miami MDs for Women Full time

    Enjoy working in an established OBGYN practice that values quality of life and a team-based approach to care.Monday-Friday schedule with equal call rotation with two physicians.Weekend call shared with two other practices resulting in 1:10.Convenient in-office procedures including diagnostic and operative hysteroscopy, colposcopy, LEEP, saline infusion...


  • Miami, Florida, United States Jackson Health Full time

    Position Summary: The Specialist in Poison Information (SPI) will be responsible for answering calls for the Florida Poison Information Center/Miami (FPIC/Miami) located at Jackson Memorial Medical Center. These calls will be from South Florida residents and health care professionals regarding poisoning exposures, poison information, and related topics....


  • Miami, Florida, United States Envision Physician Services Full time

    $45K Start Date Bonus CAA opportunity at HCA Florida Kendall Hospital, Level 1 Trauma CenterEnvision Physician Services is currently seeking a CAA to join the anesthesia team at HCA Florida Kendall Hospital. This facility, named one of Thomson Reuters Top 100 Hospitals, is a 417 bed acute care facility with a Level I Trauma Center designation and the area's...