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Medical Support Assistant

3 months ago

Carlisle, United States Military Treatment Facilities Under Dha Full time
Receive patients and visitors as the initial point of contact, in person or telephonically.
Maintain and monitor patient appointment schedules for the clinic/practice.
Record and relay messages and/or redirect calls.
Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.

Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.