Customer Experience Agent

3 days ago


Seattle, Washington, United States Prioxtel Virtual Solutions Full time

Prioxtel Virtual Solutions is currently seeking 10 agents for Customer Experience Specialists. Provide feedback on the quality of customer service and care provided by various companies

We are recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunity You will be contacting companies based on general assignments.

You WILL NOT be required to make any purchases, commitments, or provide personal information. You will set your own schedule, so you can work anytime that fits YOUR schedule.

Responsibilities:

1. Complete a test call

2. Call all companies provided via assigned lists

3. Evaluate the level of customer service provided by the answering representative

4. Document detailed information of overall experience

5. Complete the review submission form before the required deadline

6. Ensure that the form is free of errors and misinformation

Pay Rate:

$3.00 per call, up to $30.00 for completing 8 or more calls a week.



Requirements
  • Minimum 6 months customer service experience, preferably call center related
  • Moderate level of computer knowledge
  • Ability to work with minimal supervision
  • Must be self-directed and self-motivated
  • Strong listening skills
  • Accuracy
  • Efficiency
  • Excellent written and verbal communication skills

Technical Requirements

  • Active Phone line (mobile or landline)
  • Mobile Device capable of downloading applications
  • CPU (Intel or AMD) 2GHz processor (or equivalent)
  • Resolution of 1,280 x p) or greater
  • Chrome, Firefox, Edge, Opera and Safari



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