Incident Response Analyst
3 weeks ago
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 6 Months
Required Skills & Experience
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
What You Will Be Doing- Monitor and assess incoming incident reports to determine severity and impact.
- Conduct initial analysis to identify potential root causes and impact on operations.
- Respond promptly to incidents according to established protocols and procedures.
- Collaborate with cross-functional teams to resolve incidents efficiently and effectively.
- Maintain detailed records of incident details, response actions, and resolutions.
- Generate incident reports and communicate status updates to relevant stakeholders.
- Escalate incidents to higher-level support or management as necessary.
- Collaborate with senior incident management personnel for complex or critical incidents.
- Participate in the development and implementation of preventive measures to mitigate future incidents.
- Contribute to the improvement of incident response processes and workflows.
- Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables.
- Review and analyze moderately complex Business Execution challenges that require an in-depth evaluation of variable factors.
- Contribute to the resolution of moderately complex issues and consult with others to meet Business Execution deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
- Collaborate with client personnel in Business Execution.
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