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Customer Service
3 months ago
Customer Service Representative (Shipping and Receiving)
Saint John, NB
Hello We are currently looking for an Customer Service Representative for our client in Saint John, NB. We are looking for a bright and computer savvy individual who will be able to quickly learn their systems and procedures. If you have experience providing accurate quotes, are proactive with customers, and have excellent communication skills, then we would like to hear from you
This is a long term role
Hours: 8AM to 5PM Monday to Friday (Every third week will be 9AM to 6PM)
Salary: $20-23/hour
Start Date: As Soon As Possible
Responsibilities:
• The successful candidate in this position is responsible for but not limited to:
• Daily Communication with customers, booking shipments, and providing service information.
• Provide accurate price information and quotes on various services.
• Providing resolutions to any customer issues.
• Maintaining proactive and detailed communication with other departments and co-workers to stay on top of their customer's needs.
Requirements:
• Experience in International Import and Export including trade and transportation.
• This role is managed entirely within a computerized environment, especially MS office products. Must be comfortable with this
• Must be bilingual (conversational).
• Must have a great attitude when dealing with all of our customers.
• Must be comfortable working both on your own and in a team environment.
• Post Secondary Education is a plus.
Please apply online today or contact our office for further details We are onboarding starting next day
Thank you to all of our applicants.