Quality Assurance Lead

Found in: beBee jobs US - 2 weeks ago

Indianapolis, Indiana, United States Roche Full time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

Job Summary
We are looking for someone to join our Medical Quality and Safety team as a Quality Assurance Lead - Training Compliance. In this role, you will have the opportunity to manage, oversee, and refine our training infrastructure, ensuring compliance of our Commercial US Affiliate with internal quality management system requirements and applicable regulatory agencies.

To excel in this position, we are looking for a highly organized, agile, and self-starting individual. You should feel comfortable with giving and receiving feedback, as well as working in an ever-changing environment. Your contributions will play a crucial role in maintaining our commitment to quality and safety.

Primary Roles and Responsibilities
  • As the Quality Assurance Lead - Training Compliance, you will play a vital role in ensuring compliance with training regulations and global processes for our Commercial US Affiliate. Your expertise will be relied upon to provide guidance and leadership to business areas, fostering a culture of compliance with applicable policies, procedures, and regulations.
  • In this role, you will develop, implement, and maintain training materials and documentation. Your aim will be to ensure that leaders and employees have a clear understanding of their training responsibilities and processes, empowering them to excel in their roles.
  • You will serve as a critical resource for learning experts throughout the organization, sharing your knowledge and acting as a liaison for the global training group. This collaborative approach will ensure continuity in training compliance across the company.
  • Monitoring and assessing the effectiveness of training initiatives will be another key responsibility. By identifying areas for improvement, you will contribute to the ongoing enhancement of our training programs and ultimately improve the knowledge and skills of our employees.
  • You will provide expert support for any quality system activities, including management reviews and audits. This will involve carrying out or assisting with administrative tasks related to training needs and employee training assignments.

Minimum Requirements
  • Bachelor's degree and 8+ years of quality or training/learning experience OR 12+ years of related experience

Preferred qualifications include: (bolded bullet points will be prioritized)
  • You possess excellent problem-solving, customer service, negotiation, interpersonal, decision-making, leadership, and communication skills. These skills will enable you to effectively collaborate with stakeholders and lead with confidence.
  • Your strong analytical skills and problem-solving ability will allow you to gather data, analyze information, and create monitoring tools using tools such as Excel or Tableau, as well as Cornerstone for administrative roles and responsibilities.
  • You have experience in stakeholder management, ensuring effective communication and collaboration with various individuals and teams across the organization.
  • Your ability to work independently and with cross-functional teams, including senior management, demonstrates your versatility and adaptability in diverse work environments.
  • You have a comprehensive understanding of Quality Management System regulations and policies, as well as employee training practices and principles and methods, enabling you to navigate compliance requirements effectively.
  • Your excellent facilitation, presentation, and meeting management skills will enable you to effectively convey information and engage participants in training sessions and discussions.
  • Experience in developing, maintaining, and/or implementing training matrices showcases your ability to design and manage training programs effectively.

Relocation assistance is not provided for this role.

This role is HQ based within our Indianapolis, IN location.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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