Production Operator

1 week ago

Boston, Massachusetts, United States Massimo Zanetti Beverage USA Full time
We're growing Caffeinate Your CareerTM at MZB

Position Summary:


As one of the largest coffee roasters in North America, you will have an important role in helping us reach millions of coffee drinkers daily by ensuring our packaging lines are running effectively and efficiently.

This includes preparing the lines for start-up and making sure coffee and packaging materials are on-hand for the production runs.

You will also be responsible for coordinating changeovers and communicating progress, changes, and/or issues on your line(s), as well as filling out paperwork relating to the lines.


You will be part of a team that the company relies on to help drive our culture as a great place to work, therefore you must be reliable and a good communicator.

MZB-USA takes pride in what we do and we are looking for people who want to learn and grow with us.

Benefits start on Day 1 and include dental, vision, 401K company match, and flexible spending account options. You'll receive time off benefits (accrual-based) and paid holidays your first year. We also have an on-site medical clinic, cafeteria, frequent employee appreciation events - and of course free coffee

We brew greatness togetherTM our culture is the key to our success. If you join us and have a strong work ethic, the opportunities to grow and expand your responsibilities are limitless

Job Duties:

  • Prepare packaging lines for start-up, including checking production schedules and making sure coffee is available; ensure proper materials are on hand and ready for production; complete necessary paperwork
  • Coordinate changeover activities to help ensure all aspects of the process occurs quickly and efficiently with as little downtime as possible
  • Communicate activities (and changeovers) and any changes made on the line to coworkers and other necessary departments
  • Ensure all specifications are being followed
  • Ensure quality documentation and other paperwork is filled out correctly and completely
  • Track downtime
  • Adhere to all manufacturing practices and abide by all safety and sanitation regulations
  • Prepare for next shift by ensuing all necessary information is shared, such as changes or issues which must be communicated effectively
  • Attend and participate in daily production meetings, weekly team meetings, and any other plant meetings as needed
  • Meet with coworkers to discuss production issues and workflow
  • Abide by all OSHA regulations and ensure work areas are safe and free of safety violations; immediately report safety concerns and hazards or unsafe acts to supervisor or manager
  • Continuously monitor quality of output and check finished product for defects
  • Continuously monitor equipment to detect issues; clearly communicate issues/concerns to maintenance and your supervisor
  • Participate in continuous improvement program (i.e., active participation in root cause problem-solving, open communication, generates ideas, 5s, and follow standardized work procedures)
  • Demonstrate dependability and promote teamwork
  • We encourage you to bring ideas to us to help make this an even better place to work

Qualifications & Requirements:

  • High School diploma or GED required; some college preferred but not required
  • 3-5 years of manufacturing experience strongly preferred, or functional experience in an industrial environment
  • Ability to work independently with minimal supervision and make independent judgments
  • Ability and willingness to work in a team environment and interact effectively as a team contributor supporting company initiatives
  • Excellent verbal and written communication skills required
  • Dependability, flexibility, and accountability are required skillsets for this role
  • Help drive the MZB Way culture as a great and rewarding place to work
This job requires shift work

Physical Requirements:

  • Must be willing and able to frequently lift up to 50 lbs.
  • Must be willing and able to work in a non-climate-controlled environment
  • Must be able to meet physical, environmental, and mental requirements outlined either with or without accommodation
  • Frequent lifting, bending, walking and standing for long periods of time

Equal Opportunity Employer:
disability / veteran.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an inclusive workplace environment for our family of employees.

MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law.

MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.

About MZB-USA

Massimo Zanetti Beverage USA (MZB-USA) is the largest fully integrated coffee company in the U.S. delivering innovative solutions for foodservice, retail, and the workplace. We are also the leading private label coffee provider in North America. Our brands include Chock full o'Nuts, Kauai Coffee, Hills Bros. coffee and cappuccino, Segafredo Zanetti, and more.

Parent company, Massimo Zanetti Beverage Group, is the largest privately held coffee group in the world and a global leader in the production of roasted coffee and office coffee brewers, with over 350 Segafredo Zanetti Espresso Café's.

Join our family of employees today

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