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SC Success Specialist

3 months ago

Honolulu, Hawaii, United States Oracle Full time


Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business.

Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more.

Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so We're invested in our people, our customers, and the community.

As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level.

With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

The Solution Consulting Success Specialist will support a repeatable and scalable program to onboard, provide ongoing support and develop solution consultants.

A major focus of this role will be to drive the training and adoption effort of best practices for the NOAM Direct and AMO Business Segments.

The candidate will deliver programs to internal SC's and drive adoption of SuiteSuccess methodology and best practices in pre-sales.

We are looking for an experienced pre-sales leader to join our growing team, who is looking to have an impact across all of our enablement programs and initiatives.

This is an ideal role for someone who wants to mentor and share their skills and knowledge with other SC's while also partnering closely with the internal sales and SC organization teams.

Some travel to regions as needed to support on-going enablement programs may be required. Key Job

Responsibilities:

Support Lifecycle of our presales resources with Training and Coaching from Recruit to Hire, through Ramp to Go-Live, and On-Going enablement needs:
Deliver engaging content with passion through various modes including LIVE virtual classroom settings, small groups and in person. Collaborate with subject matter experts, coordinate event logistics and foster and encourage group participation and communication.

Provide consistency in the acquisition of SC knowledge of all core competencies by maintaining consistent ramp assets, providing neutral 3rd party observation and feedback, and collaborate with partner learners and stakeholders on individual action plans and coaching reinforcement.

Share knowledge, best practices, and success stories by collaborating with the greater Sales Organization to understand potential gaps on the team with respect to knowledge, resources.

Participate in the creation, updating and management of content and programs by collaborating with appropriate teams and subject matter experts to develop effective training assets and programs.


Qualifications/Skills:

3-5 years working for an enterprise software company 2-5 years' experience in an enablement role mentoring others Experience in an enablement role mentoring others Understanding of how software technology is used to solve business problems, with domain expertise in at least 1 or 2 industries (e.g., software, services, wholesale/distribution, etc.) Exceptional presentation and communications skills; ability to assimilate complex concepts and clearly articulate business value The ability to partner well with teams and drive projects forward is essential to the success of this role Competency in current tools set (LMS experience, Oracle Tools including Articulate, OCE) is a plus Bachelor's Degree or recognized equivalency or achievement of recognized professional level Travel approximately 10% Responsibilities Creates courseware design, development, and deployment strategy for world class blended learning programs that are experiential, drive behavior change and increase performance within our global Sales business units.

Develop learning curricula that align with learning and performance strategies. Manages the design and execution of junior staff creating courseware. Build and maintain valued relationship with key internal and external stakeholders. Develop assessment approaches that conform to global accreditation strategies and processes. Evaluate the business impact of learning programs through use of learning and performance metrics.

Disclaimer:


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US:

Hiring Range:
from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off:
Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits.

For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays Paid sick leave:
72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector"and continue to thrive after 40
years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer #J-18808-Ljbffr

Estimated Salary:
$20 to $28 per hour based on qualifications.