Model Governance Lead

3 days ago

Columbia, South Carolina, United States PayPal Inc. Full time
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.

Job Description Summary:
What you need to know about the role -

We are looking for a professional who has experience implementing, managing, and maintaining compliance within areas of Model Risk Management and leading a team that conducts model reviews.

Meet Our Team-

As part of Global Complaints Management (GCM), the Model Governance Lead will support GCS by helping to manage risk processes existing in the first line of defense. You will have responsibility for managing a team and actively monitoring, analyzing and providing insights in respect of model performance. You will also provide timely management of remediating identified model concerns/issues with relevant stakeholders. You are responsible for managing product/business-specific risk and engaging with business partners across all lines of defense.

Job Description:

Your way to impact
  • Manage a team responsible for conducting reviews against model performance.
  • Responsible for establishing and maintaining process documents related to Global Complaints Management Model Governance.
  • Maintain model inventory for Global Complaints Management.
  • Implement effective processes in relation to report production. Maintain and modify management information and respond to requirements for ad hoc analysis of the Model portfolios.
Your day to day
In your day to day role you will...
  • Monitor portfolio metrics and analyze data patterns and proactively investigate unusual trends or variances within and across reports. Provide insightful report commentary outlining existing and emergent trends.
  • Actively participate in governance activities and the key business initiatives as a subject matter expert for Global Complaints Management.
  • Reimagine and structure the framework for the Model Governance function within Global Complaints Management, leveraging current processes, considering industry best practices, as well as adapting them to PayPal's reality.
  • Develop, maintain, and work monitoring and reporting process for all automated models owned by Global Complaints Management, including regular communications with senior stakeholders and Second Line of Defense.
  • Develop and own monthly and annual planning cycles for AI Models
What do you need to bring
  • Manage incoming model change requests, partnering with Model Risk Management and Model Developers to ensure successful approval and implementation of new model versions.
  • Partner with all GCM Issues owners to ensure timely and compliant closure of Issues. Proactively review all complaint related Issues and raise awareness as needed in respect of same.
  • Build and maintain relationships with key stakeholders within the business, Product, Second Line of Defense, and other functional teams.
  • Provide analytical support and insights related to Model Governance and Issue Management activities to business and partners.
  • Discover and propose new opportunities to grow and optimize BAU tasks through analytics and automation.
  • Possess a desire to continuously learn, improve processes and to share learnings with colleagues.
Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:
Click Here to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, ,

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Any general requests for consideration of your skills, please Join Our Talent Community.

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