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Banquet Captain
3 months ago
The Banquet Captain will supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
ESSENTIAL JOB FUNCTIONS:
Check server and house person banquet event orders to ensure that all information is accurate.Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
Make contact with group representatives as needed.
Communicate all banquet event order changes to catering or convention services office and affected departments.
Collaborate and partner with Sales & Marketing team on a daily basis.
Coordinate with banquet staff set-ups, changes and time schedules for all functions.
Verify staffing levels for the next day's functions.
Adjust schedules and timesheets accordingly through the addition or cancellation of servers/bartender/housepersons.
Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
Post all banquet checks at end of day and turn in to Night Audit
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
QUALIFICATIONS:At least 2+ years in a Banquet Captain or similar role.
At least 2+ years in a hotel setting.
Strong working knowledge of accepted standards of sanitation
Ability to stand and to work continuously.
Must be willing to pitch-in and help co- workers with their job duties and be a team player
Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. on a continuous basis.
In addition to a great work environment, our talented team enjoys:Competitive compensation
Professional development and growth
Paid time off for personal, vacation, and holiday
Employee Assistance Program (EAP)
Room discounts at all Crescent Hotels & Resorts hotel locations
Parking at a discounted rate
Daily Employee Meals
And much more
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English and Spanish. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 50 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Source: Hospitality Online
