Clinical Assistant

1 month ago


Lubbock, Texas, United States Texas Tech University Health Sciences Center Full time
Position Description

Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form. In office setting, the employee receives direct supervision from department administrator. Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions.

Major/Essential Functions
  • Reports data and identifies and reports alterations in patient responses to assist in the identification of problems and formulation of goals/ outcomes and patient-centered plans of care in collaboration with patients, their families, and the interdisciplinary health care team.
  • Monitors nursing processes to determine the physical and mental health status, needs, and preferences of patients and their families, based upon interpretation of comprehensive health assessment findings.
  • Monitors communication of patient data using Electronic Health Record to support decision making for delivery of optimal patient care
  • Works with faculty physicians to develop, implement, and evaluate teaching plans for patients and their families to address health promotion, maintenance, and restoration.
  • Participates in emergency preparedness drills in department.
  • Inspects examination/treatment rooms to ensure they are properly stocked and compliant with infection prevention and control policies. Prepares and operates necessary equipment and instruments for examination, treatments and
  • Complies with the identification of patient needs. Implements and facilitates continuity of care. Procedures. Sterilizes
  • Evaluate and report patient outcomes and responses to therapeutic interventions. Complete proper follow up on patient care issues/messaging. And disinfects medical equipment and instruments
  • Calls patients back from lobby to exam room. Takes vital signs and measurements then accurately documents in patient EMR. Creates patient in-take form. Reconciles patient medications and updates mediation list as needed.
  • Receives all patient telephonic communication. Monitors and responds to all communication. Following ambulatory clinic policy regarding documentation Weekly reviews medical supplies to ensure properly stocked.
  • Ensures pharmacy and patient refill requests, patient paperwork and patient concerns are resolved within 24 to 48 hours of receipt.
  • Monitors schedules, room utilization and clinic patient flow to ensure maximum efficiency. Calls patients back to exam room in timely manner. To ensure Patient Satisfaction, will call early arriving patients back to exam room and contact physician.
  • Ensures physician orders for tests, referrals, and/or lab tests are in the patients EMR. Reviews daily report to determine if results are critical or normal. Contacts patients to advise of normal results via EMR Patient Portal or telephone (whichever applies). Contacts ordering physician to advise of critical results
  • Ensures all joint commission standards are met by all clinical staff and providers
  • Conducts regular quality audits as appropriate to ensure proper care and documentation is complete
  • Completes Occurrence Report via online UMC reporting website.
  • Completes Annual Nursing Core Competency Training and Skills Fair.
  • Proactively accepts other duties as assigned.
Occasional Duties

Assist with Clinical Trials.

Required Qualifications

Education:
  • A minimum of a High School diploma or equivalent.
License/Certification:
  • Graduation from an approved certified program for assistants in the area of required specialty.
  • Certification by an approved accredited certifying agency in the specialty that particular work will be performed.
Preferred Qualifications
  • Neurology experience
  • 1 year CMA experience in an office setting
EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
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