Network Technician

Description

SAIC has an opportunity for a hybrid Network Technician in Beltsville, MD The team currently reports onsite 3 days/week. The current shifts available are:

• Nights: Tuesday-Saturday 10:30pm-7:00am
• Days: Sunday-Thursday 6:30am-3:00pm

Description of Duties

• Responsible for installing, monitoring, operating, managing, troubleshooting and restoring service to communications networks in a large telecommunications facility environment (includes data/voice communications equipment, multiplexers, data terminal equipment, commercial leases and transmission media).
• Responsible for performing proactive monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure.
• Responsible for providing Tier II Operational Support to the classified network systems and components in support of the Department of State classified networks. Acts as the escalation point to Tier III Engineering staff.
• Responsible for performing capability checks and operational handoff for all Change Requests in support of the GTS Change Management Program/Process.
• Responsible for serving as Essential Personnel in the GTS 24x7x365 Network Service Center, so shift work is required.

Equipment

• Routers - CISCO and Juniper Switches
• PBX, CISCO, and Juniper routers, switches and associated network gear
• Promina, IDNX and Test equipment - FIREBIRD 6000, 4000 and T-BERD, Digital Lightwave, NetTest
• Cryptographic encryption equipment

Qualifications

Required Education & Experience

• Associates and 3 years of experience or HS and 5 years of experience.
• Experience in a telecommunications environment utilizing data/voice communications equipment, multiplexers, data terminal equipment, commercial leases, transmission media, and network monitoring.
• 3-5 years IT support experience (Tier I, Tier II,).

Required Clearance

• US Citizenship
• Active Top Secret Security Clearance

Desired

• Experience in one or more of the following: Cisco Nexus, Cisco Catalyst routing and switching, data center cabling maintenance
• Experience supporting the configuration and maintenance of various network hardware and software, primarily Cisco catalyst and Cisco Nexus switching and routing technologies
• Knowledge of cabling standards, fiber optic and copper cable termination.
• Experience with network monitoring applications such as NeuralStar or other similar monitoring tools
• ITIL Foundation certification
• Certifications: Network +, Security+, Cisco CCNA, Cisco CCNP or equivalent, BICSI Certification
• Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs)
• Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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