Warranty Administration Specialist

2 weeks ago

Denton, Texas, United States PACCAR Full time
Company Information

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.

Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

Requisition Summary

Peterbilt Motors Company, a PACCAR Company, has an immediate opening for a Warranty Administrative Specialist in the Aftersales Group. This position will work with dealers, customers, and management team to provide warranty administrative support for our products.

Job Functions / Responsibilities
  • Issue debits and credits for extended warranty packages.
  • Maintain group administration inbox and mileage inbox.
  • Process in-service date changes.
  • Maintain fleet contracts and dealership openings/closings.
  • Participate/lead continuous improvement projects related to streamlining processes.
  • Perform other duties as required.
Skills / Competencies
  • Excel proficient
  • Ability to perform in a fast-paced and results-oriented environment
  • Handle multiple tasks, takes initiative, team player, problem solver, critical thinker, detail oriented professional
  • High attention to detail and excellent organizational skills.
  • Ability to regularly multi-task and prioritize, working with minimum supervision.
  • Ability to maintain composure and provide high level of service under pressure.
  • Excellent verbal and written communication skills.
  • Interact professionally with internal and external personnel.
Education

High School diploma or GED is required. Bachelor's degree preferred.

General Description of all Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

· 401k with up to a 5% company match

· Fully funded pension plan that provides monthly benefits after retirement

· Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

· Tuition reimbursement for continued education

· Medical, dental, and vision plans for you and your family

· Flexible spending accounts (FSA) and health savings account (HSA)

· Paid short-and long-term disability programs

· Life and accidental death and dismemberment insurance

· EAP services including wellness plans, estate planning, financial counseling and more

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women's Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).

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