Operations Associate

1 month ago


Newport Beach, United States Lugano Diamonds Full time

About Us

Guided by our core values – The Lugano Way – our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.


About You

Your experience will enable you to be an integral part of the Operations team that supports remarkable employee and client experiences at every opportunity. This role works closely with each department in key areas such as event logistics & execution, supply & packaging inventory, and shipping & receiving luxury merchandise. You possess the mental dexterity to pivot in priorities, projects, and scheduling. And yes - there may be some great opportunities for domestic travel with this position.

What You Will Do

  • Provide support across various domains: workplace, event operations, inventory & shipping, security, and other ongoing projects within the Operations department.
  • Engage with vendors to establish and sustain safe and healthy workplaces.
  • Partner with all departments to facilitate seamless operations across different locations.
  • Provide operational assistance for event logistics, ranging from planning and preparation to setup and breakdown, aimed at delivering exceptional client experiences.
  • Prepare and manage supplies, packaging inventory, and preparations for new location openings.
  • Support deliveries, and shipments across relevant departments.
  • Assist the team in systematic and physical movement of merchandise, with safe practices, careful handling, and insurance policies at the forefront
  • Contribute to the development of processes, procedures, and company policies.
  • Uphold a client-centric approach by executing projects with precision, care, and safety, whether at our HQ offices or offsite event locations.
  • Display flexibility in your schedule and willingness to travel for events occurring outside of standard work hours, particularly during evenings and weekends.

What You Bring

  • Meticulous organizational skills and a methodical approach to task execution
  • Clear and concise communication abilities, enabling effective interaction with diverse individuals
  • Strong attention to detail within a fast-paced, evolving environment
  • Ability to follow established processes while also being open to innovative problem-solving.
  • Effective prioritization and multitasking capabilities
  • Inherent curiosity and a proactive attitude towards finding solutions
  • Proficiency in utilizing technology for information processing, data analysis, and organization
  • A collaborative mindset, thriving as a valuable team player

Pay Transparency
Targeted base compensation is $25/hour plus annual bonus. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Our Work Environment
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered medium: office work, occasionally lifting up to 51 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.


Our Benefits

Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.

Being You at Lugano

Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join Our Team – Where People, Leadership, Innovation, and Passion come first.

CCPA disclosure notice here.



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