Branch Support Coordinator

4 weeks ago


KailuaKona, Hawaii, United States ALTRES Staffing Full time
Branch Support Coordinator (HICOMM - 4)

Great opportunity to grow your career in the financial industry A local credit union is looking for a Branch Support Coordinator who will support staff with day-to-day administrative and operational duties. Responsibilities range from providing general clerical support to initiating claims for check forgeries and providing internal reports.

If you have great organizational skills and some prior experience in the financial industry you might be perfect for this role, apply today for immediate consideration


Hours
Full-time

Location
Kailua-Kona, Big Island

Pay
$19 an hour

Responsibilities
  • Complete, or ensure the proper completion of, all necessary procedures for ACH transactions, electronic transfers and wire transfers.
  • Complete, or ensure the proper completion of, all necessary procedures to submit written disputes of credit card, debit card, and ATM transactions to the proper department.
  • Initiate claims for check forgeries and all other unauthorized transactions.
  • Take action to cure compliance and audit irregularities as directed by the compliance department.
  • Ensure the proper tracking and documentation of all monetary instruments sold.
  • Coordinate communication of Fraud Alerts, procedures, and all other vital information to Operations staff in a timely manner.
  • Assist in operating all systems related to Individual Retirement Accounts (IRAs), including mailing letters to members as they become eligible for Required Mandatory Distributions (RMDs), the processing of monthly RMDs, assisting members with account transaction research when needed and processing IRA corrections to the IRS and State of Hawaii.
  • Serve as a back-up to the Tellers and Member Services Specialist.
  • Provide clerical support to all branch personnel.
  • Work with various administrative personnel to provide all necessary internal reports.
  • Perform other related duties as assigned.


Qualifications
  • High school graduate/GED equivalent with 2 years of experience in a financial institution OR technical school/college graduate with 1 year experience in a financial institution.
  • Ability to work at different branch as needed.
  • Knowledge of Microsoft Word and Excel.
  • Attention to detail, concentration, logical thinking, good judgment and timely responsiveness.
  • Willingness to learn.


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