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IT Technician
3 months ago
Job Number:
68443
Group:
Magna Exteriors
Division:
Magna Exteriors Brownstown
Job Type:
Permanent/Regular
Location:
Brownstown, MICHIGAN, US, 48192
Work Style:
About the Role
- Ability to resolve support calls within the defined SLA.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Troubleshoot and resolve hardware, software, and network issues in a timely
manner.
- Provide technical support to end-users, including diagnosing and resolving technical
problems.
- Set up and maintain user accounts, permissions, and security settings.
- Monitor and maintain computer systems and networks to ensure optimal
performance and security.
Your Responsibilities
- Collaborate with other IT team members to implement and maintain IT policies and
procedures.
- Document IT processes, procedures, and troubleshooting steps for knowledge
sharing.
- Conducts floor level training on new equipment.
- Flexible Shift – Based on Department Manager's
Needs. Must be able to support weekend production.
- Complete and communicate end of shift notes including issues seen on the floor
and project completion updates.
- Basic network knowledge, changing VLANs, troubleshooting connectivity issues.
Who we are looking for
- Associate's degree or higher in Computer Science, Information Technology, or a related
field.
- Proven experience as an IT Technician level 2 or in a similar role.
- Advanced knowledge of computer hardware, software, and networking concepts.
- Experience with server administration, virtualization, and network device configuration.
- Familiarity with enterprise-level backup and disaster recovery solutions.
- Strong project management and organizational skills.
Your preferred qualifications
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional
(MCITP).
- Experience in the automotive industry or a manufacturing environment.
- Knowledge of automotive-specific software applications and systems.
- Knowledge of plant Manufacturing Execution Systems.
What we offer
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Site Benefits
Awareness. Unity. Empowerment.
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.