Performance Improvement Director
4 months ago
Job Summary
The Director of Performance Improvement provides oversight for the organization's performance improvement program. Collaborates with key stake holders to identify and respond to opportunities for improvement and ensures the use of strong performance improvement methodology.
Role Accountabilities Include:
- Demonstrates expertise in performance improvement methodology.
- Demonstrates strong change management, communication, facilitation and teambuilding skills.
- Demonstrates ability in leadership, facilitation, teaching, presentation, written and verbal communication skills necessary to collaborate with senior clinical and administrative leaders to define, prioritize, lead and evaluate performance improvement initiatives.
- Collaborates with key stakeholders including clinical, operational and executive leaders to identify, define, prioritize, lead and evaluate opportunities for improvement across the enterprise.
- Creates and supports governance for the performance improvement program to ensure alignment with strategic and operational goals.
- Conducts an annual evaluation of the performance improvement program; develops an annual performance improvement plan and adapts in response to changing needs.
- Convenes teams to lead performance improvement activities and ensures accountability for timely, effective and efficient performance improvement processes.
- Builds capacity for performance improvement across the enterprise and promotes the use of standard tools.
- Develop systems for systematic monitoring and analysis of outcomes. Directs data collection, analysis and presentation to identify opportunities for improvement and report on performance improvement activities.
- Tracks performance improvement project progress and outcomes.
- Provides consultation to senior leadership, allocates resources, provides input into strategies, and leads in the effective use of data to drive and measure system improvements. 12. Accomplishes human resources management objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees. Communicates job expectations; plans, monitors, appraises, and reviews job contributions. Enforces policies and procedures. Ensures department is adequately staffed. Plans and reviews compensation actions and manages payroll costs.
Qualifications
- Master's Degree in Engineering, Public Health, Health Administration or related field required
- 10 years of related experience, including 5 years of experience in performance improvement
- 5 - 7 years of management experience
- Lean/Six Sigma Black certification or equivalent (e.g., Lean/Six Sigma Sensei) required
- PMP certification preferred
- Technical mastery of Lean/Six Sigma and other process improvement skills
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