Regional Manager Asset Protection

1 month ago

Riverside, California, United States Nordstrom Full time
Job Description

The Regional Manager of Assets Protection is responsible for supervision of Asset Protection leaders throughout their region to include recruiting, development, performance oversight and budgeting. This position will be responsible for the co-development and execution of the company shrink reduction strategy, as well as the related financial performance within their area of responsibility. The Regional Manager Asset Protection is a key member of the operation's organization, working with cross-functional teams throughout the organization; leading shrink reduction business plans, providing program visibility, analysis, trend reporting and general support to the evolution of the retail loss prevention business. The position is field-based, and travel is required.

KEY RESPONSIBILITIES:

Business Leadership

Lead and clearly articulate the vision and values of the organization and the AP department within the assigned area of responsibility Educate Cross Functional Leaders sharing strategies and creating alignment Influence change, propose and develop business cases, including obtaining required approvals, financial and technical resource support, and the support of appropriate management teams Be data obsessed Evaluate relevant shrink data from multiple sources to identify regional trends in internal and external theft. Use findings to shape decisions and recommendations Act as a results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities Clearly communicate and report on key metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner in alignment with business strategy Provide direction and consultation during process rollouts and system enhancements to ensure proper adoption, deployment, and to ensure that all employees are executing the program the way it was designed

Shrink Reduction

Co-develop and lead implementation of company shrink programs and directives, including creating specific shrink reduction plans and manages compliance and ensures strong awareness culture is in place in all assigned locations. Proactively analyze security and safety metrics in area of responsibility and identify/recommend practical solutions to address outliers Leverage and dissect all company and departmental activity performance reporting to identify risks and mitigate issues that reduce loss and maximize profitability Take a proactive approach to innovate, develop, implement, and manage programs to reduce shortage including preventing and detecting issues of theft and dishonesty

Internal and External Theft Mitigation

Manage the implementation of programs designed to protect Company assets from loss due to internal/external theft, fraud and unsafe practices within a designated geographical area Direct major Organized Retail Crime, Cargo Theft and External Theft cases in partnership with corporate ORC team and Supply Chain Organized Retail Crime Investigator to bring swift and effective closure to identified cases and to reduce loss Investigate cases of internal theft, external theft, organized retail crime and cargo theft or fraud and conduct interviews when appropriate Develop, monitor, and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends and root cause in high shrink locations

Emergency Response and Safety Support

Effectively address and respond to security incidents, including potential and actual workplace violence incidents, protests and civil unrest Conduct appropriate testing of the incident response plans Review safety and security reporting and identify root causes of trends. Have the ability to provide specific and proactive direction to reduce incidents within region

People Development

Support an environment of Transparency, Diversity and Inclusion Own the recruiting, hiring, and development of employees in geographical region and retain candidates who raise the performance bar Provide a roadmap for continued development through the company Quarterly Connect Program. Own succession planning, provide program support to foster readiness for additional responsibility.

CORE COMPETENCIES:

Communicates Effectively: Develops and delivers a variety of communication methods that convey a clear understanding of the unique needs of different audiences.

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