Director, Strategic Program Management

3 weeks ago


Chicago, Illinois, United States McDonald's Global Technology Full time

Job Description
Company Description:
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge This provides access to compelling career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
The Strategy & Planning team is focused on strategy formulation and prioritization, strategic and operational planning, program management, and vendor management efforts while building next-gen Total Cost of Ownership capabilities.
The Director, Program Management Office (PMO) role reports to the Sr. Director, Global Technology, PMO. This role is responsible for driving excellence across the Global organization and leading strategic programs for technology. The Director oversees the portfolio and bay be dedicated to lead a specific program to provides direction and leadership ensuring successful delivery and value realization.
Accountabilities & Responsibilities:
Primary Duties:

  • Lead the business and technical community on Project and Program management processes to deliver business outcomes:
    • Strong ability to solve complex problems and translate to action that has a broad impact on the function.
    • Participates in and at times facilitates program discussions including internal directors & above and external managing directors / partner executives.
    • Ensures efforts are aligned to organizational strategic objectives.
    • Holds program resource planning accountability across multiple organizations and levels of leadership for complex multi-phased programs.
    • Develop project management policies, standards and procedures that can be consistently applied and leveraged across the company in support of delivering new capabilities and transformation initiatives.
    • Drives risk assessment and necessary trade-off conversations to maintain acceptable risk program risk profile
    • Implement an inclusive organizational operating model that integrates multiple vendors and partners to deliver complex capabilities.
    • Advises leadership and/or business executives at the highest levels about the project portfolio, status and resource planning for delivering strategic business initiatives.
    • Accountable for leading special projects and company initiatives leveraging a team of experienced project and program managers.
    • Allocates and aligns appropriate resources to ensure that projects, enhancements and support is/are completed within committed time, scope and budget.
  • Influences and advocates for the work between key stakeholders, partnerships, global functional teams and markets:
    • Strong ability to advocate a creative atmosphere, facilitate entrepreneurial meetings, and envision a final product and overall market acceptance early in the design and / or development process.
    • Establish and nurture positive relationships with customer organizations, communities of practice and sourcing agencies. Support all areas of the business with finding and assessing talent.
  • Provide leadership, direction, and coaching. Demonstrates servant leadership:
    • Demonstrates the ability to adapt and lead change and coach others in the acceptance and support of change and the ability to formulate questions and ideas.
    • Has ability to see and account for the "big picture" as well as the details.
    • Presents information on projects, initiatives or other subjects to peers, teams, and executive leadership.
    • Participate in RFP activities including sales meetings with prospective clients.

Qualifications:

  • 10+ years of experience in large, technology program and portfolio management
  • 5+ years with project delivery methodologies and tools
  • PMP Required
  • Bachelor's degree in management information systems, Business, or related field
  • Experience managing global technology initiatives/strategic programs
  • Experience driving change management initiatives across an organization
  • People management experience (direct reports)
  • Expert user MS Project, MS Excel, MS PowerPoint, and MS Word
  • Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.


Preferred Qualifications:

  • Experience leading business transformations with people, process, and technology changes.
  • Experience with Clarizen or similar enterprise PPM tools
  • Master's degree in Management Information Systems, Business, or related field
  • One or more of the following Project/Program Management certifications (e.g., ACP, AgilePM, PgMP, PPM, PRINCE2, etc.)

Additional Information:
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.



  • Chicago, Illinois, United States Blue Cross Blue Shield Association Full time

    The Managing Director of Strategic Partnerships and Development is in a key position to drive the advancement of BCBS Plans' competitive position. This role has the responsibility for establishing and leading pioneering community partnerships, driving the development of new programs and services at BCBSA in partnership with external affairs and other BCBSA...


  • Chicago, Illinois, United States CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...


  • Chicago, Illinois, United States CIBC Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX )CIBCProject Director, Strategic Initiatives in Chicago , Illinois We're building a relationship-oriented bank for the modern world. We need talented, passionate...


  • Chicago, Illinois, United States CIBC Full time

    Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what...


  • Chicago, Illinois, United States VC5 Consulting Full time

    Position: IT Director, Portfolio & Program ManagementJoin a dynamic team in the field of post-secondary education and professional talent provision to the healthcare industry. As the Director of Information Technology, you will play a pivotal role in steering IT products and services for our extensive network, serving over 300,000 students and 10,000...

  • Program Director

    5 days ago


    Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Location Chicago, IllinoisBusiness Unit Northwestern Memorial HospitalJob REQID 138325Job Function DirectorShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time) Matching...

  • Program Director

    4 weeks ago


    Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Location Chicago, IllinoisBusiness Unit Northwestern Memorial HospitalJob REQID 138325Job Function DirectorShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time) Matching...

  • Program Director

    3 weeks ago


    Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Location Chicago, IllinoisBusiness Unit Northwestern Memorial HospitalJob REQID 138325Job Function DirectorShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time) Matching...


  • Chicago, Illinois, United States Wyndham Hotels & Resorts Full time

    Strategic Account Director - Leisure Sales Location: Chicago, IL, US Property Name: Remote in the United States Req Id: 23390 Wyndham Hotels & Resorts is now seeking a Strategic Account Director - Leisure Sales to join our team. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel...


  • Chicago, Illinois, United States Medtronic Full time

    Careers that Change Lives Sr Strategic Planning Program Manager | Remote- USA Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and...

  • Executive Director

    5 days ago


    Chicago, Illinois, United States Association Management Center Full time

    Association Management Center seeks a Part Time Executive Director to support our client, American College of Academic Addiction Medicine, ACAAM. The Executive Director will provide leadership and strategic direction that aligns with ACAAM's mission. Specific responsibilities are outlined below. The individual in this role will be an employee of Association...


  • Chicago, Illinois, United States Distinctive Schools Full time

    Job Title:Strategic Communications ManagerLocation:Chicago, ILAddress 910 W Van Buren, Chicago, IL 60607Reports To:Managing Director of Marketing and CommunicationsSalary Range:$75,000+ based on experience and other credentialsEmployee Type:Regular Full TimeStart Date:July 2024 Company Mission Distinctive Schools creates diverse, joyful, welcoming...


  • Chicago, Illinois, United States AbbVie Full time

    Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...


  • Chicago, Illinois, United States Distinctive Schools Full time

    Job DescriptionJob DescriptionJob Title: Strategic Communications ManagerLocation: Chicago, ILAddress 910 W Van Buren, Chicago, IL 60607Reports To: Managing Director of Marketing and CommunicationsSalary Range: $75,000+ based on experience and other credentialsEmployee Type: Regular Full TimeStart Date: July 2024Company MissionDistinctive Schools creates...


  • Chicago, Illinois, United States AbbVie Full time

    Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...


  • Chicago, Illinois, United States AbbVie Full time

    Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...


  • Chicago, Illinois, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Strategic Account Director - Leisure Sales to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners...


  • Chicago, Illinois, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Strategic Account Director - Leisure Sales to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...


  • Chicago, Illinois, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...