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Manager, Digital Properties

4 months ago

Montvale, New Jersey, United States Benjamin Moore & Co. Full time

Overview

At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.

Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

Summary

The Manager of Digital Properties & eCommerce will support the strategy for a best in class digital

customer experience. This role is responsible for managing our websites, eCommerce, and apps. The role requires a high level of collaboration across all functions - in particular IT, UX design, Marketing, Sales, and external agencies & vendors to efficiently manage Benjamin Moore's digital properties.

Responsibilities

Responsibilities

  • Define the strategic direction of our various digital platforms, identifying new opportunities, and working in close contact with key stakeholders, including executive leadership.
  • Thoroughly understand and represent the customer's buying journey, while ensuring alignment to the company's objectives.
  • Guide our digital evolution, defining and managing key initiatives by understanding business needs and translating them clearly into business requirements.
  • Identify areas of growth for Benjamin Moore in the digital landscape, keeping abreast of latest technological advances in the digital marketplace.
  • Integrate and leverage segmentation and personalization strategies through our CDP.
  • Lead eCommerce campaign execution with a performance marketing mindset including A|B testing, reporting, and conversion optimization.
  • Develop digital plans and campaigns to drive growth for the company and engagement with all audiences.
  • Oversee third-party commerce programs for our portfolio brands via Amazon, affiliates, partnerships, and other models for growth.
  • Support our international teams in their expansion efforts in the digital space.
  • Leverage data for measuring performance, leveraging research, competitive analyses, and other tools to guide decision making.
  • Establish KPI's and develop regular reporting analyses to measure site trends, revenue, content performance, inventory and optimization opportunities.
  • Manage team of direct reports to deliver results and provide support to further their professional growth.

Qualifications

Qualifications

  • 8+ years of experience in marketing, with significant experience in the digital space
  • A proven leader with extensive strategic and marketing knowledge
  • Strong understanding of financial KPI's and digital analytics, including tools to track and optimize performance
  • Comfortable working with web development tools such as Jira and Confluence
  • Strong problem solver with the ability to manage and lead a team
  • Able to manage multiple priorities, with excellent project and time management skills
  • Experience with eCommerce platforms (Shopify or SAP Commerce preferred).
  • Strong communication skills, both written and verbal, with confidence in speaking with key business stakeholders
  • Bachelor's degree, preferably with a focus in Marketing
  • Proficient in Microsoft Office including Outlook, Excel, PowerPoint, and MS Word

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life.

Diversity, Equity & Inclusion

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don't just accept difference - we celebrate it, we support it, and we thrive because it benefits our employees, our products, and our community. We are an equal-opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Benjamin Moore is proud to be an equal-opportunity employer.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore & Co. is an equal-opportunity employer that is committed to a culture of inclusion and diversity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business need.