![Alliant Credit Union](https://media.trabajo.org/img/noimg.jpg)
Sr. ITSM
2 months ago
In this role, you will support the Technology Department's strategy by leading and monitoring the end-to-end IT asset management processes. Manage the lifecycle for IT assets and ensure the organization uses best practices in both software asset management and hardware asset management. Additionally, you will partner in a backup role to help support our CMDB, ITSM, and disaster recovery efforts.
Responsibilities
- 75% of the time - Support the execution of the overall IT Asset Management (ITAM) Process for hardware and software.
- Formulate and implement processes and procedures for tracking and analyzing technical and financial data of company software and hardware from requisition through retirement. Assist in the new software and new hardware approval processes.
- Ensure that all assets are identified and tracked in ServiceNow CMDB. (Including true-up and attestation processes)
- Ensure assets are properly asset tagged. Maintain the asset inventory database and ensure it is accurate and investigate and resolve exceptions and accuracy issues of the asset inventory.
- Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty and maintenance/support contract information.
- Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
- Monitor end-of-life assets and ensure they are properly remediated and that the remediation is documented. Provide management with reporting on the asset inventory and the state of each asset.
- Monitor and analyze trends in company spending and inventory control to make recommendations for the future and to identify areas for possible savings and asset optimization.
- Communicate to and assist business units in understanding and following ITAM policies, standards and procedures and maintain up-to-date with updates. Ensure that any changes to the ITAM methods are communicated to the proper stakeholders before they are implemented.
- 25% of time - Support peers within the department with various initiatives related to tech audit, Metrics, Disaster Recovery, CMDB and ITSM.
Education:
- Bachelors Degree - Business, Finance, Accounting or Related - Minimum
Ye ars of Experience:
- 4 Years - IT Asset Management, IT procurement, vendor management or related - Minimum
In Lieu of Education:
- 7 Years - IT Asset Management, IT procurement, vendor management or related
You will benefit from:
- Competitive medical, dental, and free vision benefits
- Paid parental leave
- Competitive compensation plan
- Gym memberships discounts
- Generous PTO and banking holidays off
- Tuition reimbursement
- 401k with immediate employer match and vesting
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
-
Data Architect
13 hours ago
Chicago, Illinois, United States McDonald's Full timeAbout the RoleThis exciting opportunity is part of the Global Technology Infrastructure & Operations team (GTIO) at McDonald's, where our mission is to deliver modern and relevant technology that supports the way our company works. We provide best-in-class foundational technology products and services, including Global Networking, Cloud, End User Computing,...
-
Sr. ServiceNow Developer
2 months ago
Chicago, United States McDonald's Full timeMcDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our...
-
Sr. ServiceNow Developer
2 months ago
Chicago, United States McDonald's Full timeMcDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our...
-
Sr. ITSM
2 months ago
Chicago, United States Alliant Credit Union Full timeIn this role, you will support the Technology Department's strategy by leading and monitoring the end-to-end IT asset management processes. Manage the lifecycle for IT assets and ensure the organization uses best practices in both software asset management and hardware asset management. Additionally, you will partner in a backup role to help support our...
-
Sr Technical Product Manager ServiceNow
1 day ago
Chicago, United States McDonald's Corporation Full timeJob DescriptionJob SummaryAs a Technical Product Manager of SMO Platforms , you will be responsible for the overall health of the ServiceNow and Jira platforms, ensuring operations team is aligned to delivering business strategy, the ServiceNow and Jira roadmaps and actively involved in the overarching governance of the platforms. Responsible for platform...
-
Sr Technical Product Manager
2 months ago
Chicago, United States McDonald's Global Technology Full timeJob DescriptionCompany Description:McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.From drive thru updates to delivery to mobile order and...
-
Sr Technical Product Manager
5 days ago
Chicago, United States McDonald's Full timeMcDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.From drive thru updates to delivery to mobile order and pay, we are innovating quickly and...
-
Sr Technical Product Manager
2 weeks ago
Chicago, United States McDonald's Full timeMcDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.From drive thru updates to delivery to mobile order and pay, we are innovating quickly and...
-
Data Architect
3 days ago
Chicago, United States McDonald's Full timeThis opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s...
-
Sr. Lead, Cloud Engineer, Data Platforms
3 months ago
Chicago, United States Northern Trust Corporation Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...
-
Sr Manager End User Computing
1 month ago
Chicago, United States McDonald's Full timeMcDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our...
-
Sr Manager End User Computing
1 month ago
Chicago, United States McDonald’s Global Technology Full timeJob DescriptionCompany Description:McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.Doubling Down on the 4Ds (Delivery,...
-
IT Support Desk Supervisor
4 days ago
Chicago, United States Warrior Insurance Network Full timeJob DescriptionJob DescriptionWe have an immediate opportunity for an experienced and talented IT Support Desk Supervisor for our innovative IT Department!The IT Service Desk Supervisor will direct and prioritize the workflow and resources of the IT Infrastructure Technicians staff. They will coordinate work schedules, training, manage reviews and...
-
IT Support Desk Supervisor
4 days ago
Chicago, United States Preferred Risk Insurance Full timeJob DescriptionJob DescriptionWe have an immediate opportunity for an experienced and talented IT Support Desk Supervisor for our innovative IT Department!The IT Service Desk Supervisor will direct and prioritize the workflow and resources of the IT Infrastructure Technicians staff. They will coordinate work schedules, training, manage reviews and...