Mailroom Associate

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

Primary Purpose

Responsible for collecting, sorting and delivering incoming and outgoing mail/parcels to physicians, patients and Hospital staff and assures appropriate mail handling services are accomplished.

Minimum Specifications

Education:

• Must have a High School diploma or GED.
• Must be able to read and write.

Experience:

• None

Equivalent Education and/or Experience:

• None

Certification/Registration/Licensure:

• Must have a valid Drivers License

Skills or Special Abilities:

• Must possess good oral and written communication skills.
• Prefer ability to speak a second language.

Responsibilities:

1. Gathers parcels from the receiving dock. Transports mail and parcels to the Mail Room for appropriate handling. May collect PHHS mail from the Post Office.

2. Stamps date and time on all incoming PHHS mail. Distributes and sorts mail by PHHS departments, to include physicians and COPC mail.

3. Collects, bundles, and delivers PHHS department mail, twice daily. Transports mail to the Mail Room. Delivers patients mail daily within the Hospital. Ensures all mail is delivered timely in accordance with Mail Room guidelines.

4. Weighs and affixes postage to outgoing mail/parcels. Responsible for processing special mail such as certified, registered, two-day priority, US Post Office express and insured. May wrap special packages in accordance with US Postal regulations, as needed. May sort, log and distribute incoming checks to the Business Services Representatives for processing. Ensures all processing meets regulatory requirements.

5. Maintains appropriate records regarding postage, registered mail, parcels and mail requiring special handling.

6. Maintains a positive working relationship with Hospital personnel, residents and postal customers to ensure incoming and outgoing mail/parcels are distributed and received satisfactorily.

7. Reviews unidentified mail in the Mail Room and determines appropriate distribution throughout PHHS and assures minimal delays in mail processing.

Job Accountabilities:

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.