Call Center ? CSR
1 month ago
BCforward is currently seeking a highly motivated Call Center - Customer Service Representative for an opportunity in Milwaukee WI 53208.
Position Title: Call Center - CSR (Bilingual Spanish)
Location: Milwaukee WI 53208
Anticipated Start Date: Tentative 07/29/2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 4 Months Contract (Temp to Perm)
Job Type: Full Time 40 Hours Contract, Onsite
Pay Range: $15/hr on W2 (must be able to work on W2 without sponsorship)
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
The Customer Service Representative will research child support payment questions received via telephone from customers and clients and provide appropriate and accurate information.
Candidates must be available for the first 3 weeks of training without any prescheduled days off.
Responsibilities:
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Answers questions regarding child support payments posting, payments disbursement, and account histories.
- Defines or resolves inquiries received either through written or telephone correspondence.
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
- Maintains updated records and logs.
- All other duties as assigned
Requirements:
- High School diploma or GED
- A minimum of 1 year in telephone customer service or related experience
- Excellent communication skills
- Knowledge of the use of PCs and related software
- Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio. PHYSICAL
- Position requires sitting for long periods of time and considerable handling of paperwork, telephones, as well as keyboarding requiring repetitive motions with fingers.
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code when responding to this ad.
Get job alerts by email.Sign up nowJoin Our Talent Network
Job Snapshot
Employee Type
Contractor
Location
Milwaukee, WI (Onsite)
Job Type
Customer Service
Experience
Not Specified
Date Posted
07/11/2024
We have other current jobs related to this field that you can find below
-
Security Ops Center
2 weeks ago
Milwaukee, Wisconsin, United States Molson Coors Full timeRequisition ID: 32106 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in...
-
Regional Support Representative
3 weeks ago
Milwaukee, Wisconsin, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...
-
Member Services Agent
1 month ago
Milwaukee, Wisconsin, United States Rue Gilt Groupe Full timeThe Role: Contact Center Agent (Call Center)Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and collaborate with a fun, kind group of people from your own home? If so, this is the role...
-
Advanced Cardiac Imaging
4 weeks ago
Milwaukee, Wisconsin, United States Advocate Health Full timeCardiologist - Advanced Imaging at Aurora St. Luke's Medical Center in MilwaukeeAurora St. Luke's Medical Center is seeking a multi-modality advanced imaging cardiologist to join their team in Milwaukee, with a specific focus on echocardiography.Provide coverage and interpretation for transthoracic and trans-esophageal echocardiogramsSupervise stress...
-
Full Time Family Medicine Physician
3 weeks ago
Milwaukee, Wisconsin, United States Curare Group, Inc. Full time450+ physician multi-specialty group has a need for a Family Medicine provider just 30 minutes outside of Madison, WI. Join one of the largest, most established and reputable health systems in Wisconsin. Low cost of living, ample amenities and a high work / life balance makes this an opportunity to strongly consider.Salary up to $210,000. Sign on bonus of...
-
Customer Service Representative
2 weeks ago
Milwaukee, Wisconsin, United States TEKsystems Full timeTEKsystems is hiring 100% Remote Call Center Representatives to work with a large Insurance CorporationHours of Operation: Monday - Friday 8am - 7pm ESTLocation: Fully Remote (must be located in: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio,...
-
Physician (General Surgeon)
2 weeks ago
Milwaukee, Wisconsin, United States Veterans Health Administration Full timeThe VA Medical Center in Milwaukee, Wisconsin is a tertiary care facility affiliated with the Medical College of Wisconsin (MCW). We are seeking a Board Certified/Board Eligible General Surgeon for full time employment between both locations (6/8ths at the VA and the remaining time with MCW). The successful candidate must demonstrate a track record of...
-
Milwaukee, Wisconsin, United States Ob Hospitalist Group - Your Future is Calling Full time_We are looking for passionate OB/GYN's to join our teams in_ _Milwaukee, Wisconsin_As an OBHG Hospitalist, you are the in-house expert whose advanced clinical skill and ability to handle any OB emergency dramatically improves patient safety and satisfaction. You will work closely with local OB/GYNs to ensure that every pregnant woman is cared for by an...
-
Full Time Orthopaedic Surgery
3 months ago
Milwaukee, Wisconsin, United States Enterprise Medical Recruiting Full timeOrthopedic Trauma Surgeon Opening in WisconsinAn Orthopedic Trauma Surgeon is needed for a regional health center.100% Trauma at Level II Trauma Center4 day work weekAny interests in, total joints or others can be accommodatedHospital-employed opportunityCall will be 1 in 4Dedicated OR time with team Compensation base in the $600,000s, with RVU and value...
-
Unified Communications Engineer, FCH
2 weeks ago
Milwaukee, Wisconsin, United States Froedtert Full timeDiscover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is HYBRID.FTE: Shift: 1st shift flexible 7 am to 5 pm with an on call rotation every 8-10 weeks.Job Summary:Position functions as a technician for the enterprise infrastructure. This position is responsible for network and telecommunications technology...
-
Physician - Non Invasive Cardiologist
1 month ago
Milwaukee, Wisconsin, United States Ascension Wisconsin Full timeDetailsSpecialty: Cardiology - Non InvasiveSchedule: 1.0 FTE. Call 1:5. 36 pt contact hours. Rotating hospital / clinic responsibilities with colleagues. 4 Interventional Cardiologists and 3 Electrophysiologists and 2 General Cardiologists.Practice Detail: Program consists of Full Service Cardiology, Cardiovasculary Surgery, Electrophysiology, Cardio...
-
Security Guard
1 month ago
Milwaukee, Wisconsin, United States Milwaukee Health Services Full timePOSITION SUMMARY: The Security Staff will protect the Staff, Patients, and Property of Milwaukee Health Services, Inc. by monitoring and authorizing the entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of the premises. POSITION-SPECIFIC COMPETENCIES/ESSENTIAL FUNCTIONS/DUTIES &...
-
Interventional Technologist Hospital
2 weeks ago
Milwaukee, Wisconsin, United States Froedtert Full timeDiscover. Achieve. Succeed. #BeHereThis position is eligible for a $15K Sign on BonusLocation: US: WI: MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE.FTE: 1.00 Shift: Shift 1 Full time 1.0 FTE with rotational shifts. On call coverage required with rotational weekends and holidays.This position is eligible for a $15K Sign on BonusJob...
-
Full Time Cardiology
4 weeks ago
Milwaukee, Wisconsin, United States Enterprise Medical Recruiting Full timeAn award-winning healthcare system in the Milwaukee metropolitan area is seeking an EP Cardiologist. Robust Heart & Vascular Center with a full spectrum of cardiology services and a team of 12 cardiologists, including Non-Invasive, Interventional, Electrophysiology, CT Surgery and Vascular Surgery. Practice Overview: Work alongside 2 EP Cardiologists and 4...
-
staff rn or, fh
2 weeks ago
Milwaukee, Wisconsin, United States Froedtert Full timeDiscover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE.FTE: Shift: Shift 1Generalist RN 0.9 FTE Rotating schedule C with call and 4th weekend scheduled Job Summary:The Registered Nurse is a practitioner who is responsible for assessing, planning, implementing, and evaluating nursing care for an...
-
biomedical equipment technician i, fch
3 days ago
Milwaukee, Wisconsin, United States Froedtert Full timeDiscover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE.FTE: Shift: 1st shift flexible 7:30 am to 4:30 pm with an on call rotation 6 times a year for one week.Job Summary:Under guidance and/or supervision, the responsibilities of the Biomedical Engineering Technician I include assisting or...
-
Wellness Activities Volunteer
3 weeks ago
Milwaukee, Wisconsin, United States Catholic Charities of the Archdiocese of Milwaukee Full timeWho are we?Catholic Charities was founded in 1920 with the mission of providing compassionate and quality social services to those in need. In our 100+ years of operation, we have prioritized, adapted, and created several unique programs and services to address the unmet needs of people impacted most by hardship. We remove barriers to make our vital services...
-
Full Time Family Medicine Physician
3 weeks ago
Milwaukee, Wisconsin, United States Enterprise Medical Recruiting Full timeWe are seeking additional primary care physicians to join their hospital-employed practices throughout the community. These practices are 100% outpatient medicine, seeing all ages, and admissions/hospital call are covered by our hospitalist program. Our network includes primary care and specialty clinics throughout the Watertown, Lake Mills, Johnson Creek,...
-
biomedical equipment technician iii, fch
2 weeks ago
Milwaukee, Wisconsin, United States Froedtert Full timeDiscover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE.FTE: Shift: 1st shift flexible 7:30 am to 4:30 pm with an on call rotation 6 times a year for one week.Job Summary:The responsibilities of the Biomedical Engineering Specialist include installation, calibration, inspection, preventative...
-
Central Services Representative
4 weeks ago
Milwaukee, Wisconsin, United States tapwage Full timePosition Description:Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin.As an Central Services Representative, you will answer the main, advertised numbers for the Froedtert & Medical College Clinics. Assist patients with general information and...
