Marina Lead Dockhand

Join the Marina team at Horseshoe Bay Resort

Definition:

The Lead Dockhand's primary responsibility is to provide leadership, direction, and training of the dockhand crew, including, but not limited to marina gas dock, all slips, marina hut dock, yacht club dock, and maintaining water sport equipment and slips. The Lead Dockhand is to be directly involved in maintaining and repairing all marina slips and watercraft equipment and ensure that all docks are well-maintained, safe and that boaters observe all marine rules and regulations. In addition, the boat slip dock lead oversees the maintenance of the slips, cleanliness of the slips, audits of the slips, the boat slip waitlist, slip leases, insurance, and more as needed by the Marina Manager. This position directly oversees the Main Marina slips, the West Bank slips, the Marina and Yacht Club Day Docks, as well as the administrative side to these slips. The Lead Dockhand is to provide Horseshoe Bay Resort members, guests, and associates with necessary program guidance and coaching to ensure a positive attainment of organizational goals.

General Duties:

Lead and organize the slip needs of:
Maintenance and cleanliness
Slip waiting list and slip leases

Maintain complete knowledge of:
All hotel features/services, hours of operation
All watercraft equipment & inventory
Water sport activities and programs
Marina and watercraft offerings

Ensure the smooth daily operations of the Marina docks:
Gas dock, slips, and hut dock
Maintain cleanliness and organization of all areas
Assure proper equipment for marina activities and programs
Inspect associate uniforms
Report inventory levels of all equipment and placing orders with the assistance of the Marina Manager on needed equipment
Assist dock crew with gas dock/valet service/member special requests:
Maintain equipment with daily, weekly and monthly inspections and ensure timely repairs if needed.
Maintain professional composure in high stress situations to make last-minute changes, especially communicating both verbally and in writing with other departments.
Comply with and enforce all Resort rules and policies.

Provide staff oversight:
Interview and recommend hiring of qualified applicants
Train and evaluate the performance of dockhands
Create a work environment that encourages staff to perform at their highest abilities

Attend all departmental meetings as necessary including Daily Marina Stand up
Maintain Horseshoe Bay Resort Marina standards with all members, guests, and associates.
Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled skill development sessions is required.
Upon employment, all team members are required to fully comply with Horseshoe Bay's rules and regulations for the safe and effective operation of the Resort's facilities.
Can be requested to perform other job-related duties assigned by the Marina Manager.

Employment standards:High school diploma or equivalent.
Valid driver's license and satisfactory MVR.
Life Guard Certified, CPR Certified & Current Boaters Safety Certification.
General seamanship knowledge that includes boating right-of-way rules, basic navigation and inshore and offshore mooring techniques.
Must have solid understanding of marina operations and watercraft.
Exceptional communication, organizational skills and detail oriented.
Ability to work one-on-one, both in person and by phone.
Pleasant and out-going personality.
General computer knowledge
Maintain proper associate uniform standards and required footwear according to the Marina
Must be able to work a flexible schedule including weekends and holidays.
Physical & Mental Requirements:Work is performed outdoors in various weather conditions common to Texas.
Ability to multi-task.
Ability to work in fast paced environment.
Must be able lift and/or move up to 45 pounds.
Team oriented.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online

---