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Customer Service Representative
1 month ago
Spherion Staffing of Lake and Sumter County has openings for Customer Service Representatives to join a busy Golf Cart Service Department located in The Villages.
These are temp-to-hire positions. The schedule is Monday to Friday 7:30 am to 4:30 am. The pay rate is $14.50 per hour.
Responsibilities:
-Respond to customer inquiries promptly and professionally, delivering outstanding service.
-Schedule service appointments accurately, considering technician availability and customer preferences.
-Perform efficient and accurate data entry tasks related to customer information, service records, and appointment details.
-Manage inbound phone calls and emails for the service department, addressing customer concerns and providing necessary information.
-Collaborate with the service team to ensure seamless communication and timely resolution of customer issues.
-Maintain a professional and friendly demeanor in all customer interactions.
Working hours: 7:30 AM - 4:30 PM
Skills:
-Strong organizational and multitasking abilities.
-Proficient in scheduling and calendar management.
-Knowledge of golf carts and their maintenance is a plus.
Education:
High School
Experience:
1-4 years
Qualifications:
-Proven experience in customer service or a related field.
-Excellent communication skills, both verbal and written.
-Ability to work in a fast-paced environment and adapt to changing priorities.
-Customer-centric attitude with a commitment to delivering exceptional service.
For immediate consideration apply today with your resume or call/text our office at
Spherion Staffing
1710 Citrus Blvd.
Leesburg, FL 34748
Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
-Respond to customer inquiries promptly and professionally, delivering outstanding service.-Schedule service appointments accurately, considering technician availability and customer preferences.-Perform efficient and accurate data entry tasks related to customer information, service records, and appointment details.-Manage inbound phone calls and emails for the service department, addressing customer concerns and providing necessary information.-Collaborate with the service team to ensure seamless communication and timely resolution of customer issues.-Maintain a professional and friendly demeanor in all customer interactions.
experience
1-4 years
skills
-Strong organizational and multitasking abilities.-Proficient in scheduling and calendar management.-Knowledge of golf carts and their maintenance is a plus.
qualifications
-Proven experience in customer service or a related field.-Excellent communication skills, both verbal and written.-Ability to work in a fast-paced environment and adapt to changing priorities.-Customer-centric attitude with a commitment to delivering exceptional service.
education
High School
