Accounting Clerk

3 weeks ago


Honolulu, Hawaii, United States Hilton Hawaiian Village Waikiki Beach Resort Full time
The beautiful Hilton Hawaiian Village is looking for an Accounting Clerk (Guest Assistance) to join the Finance Team.

Classification: Full-Time

Shifts: Monday to Friday 8 am to 4 pm

The hourly rate: $24.44 to $30.55

The ideal candidate will have a minimum one year customer service experience, hospitality experience preferred, detailed oriented, able to type 45 wpm and proficient in 10 key by touch operation of adding machine or equivalent.

Learn more here: Hilton Hawaiian Village

What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
Research and resolve guest billing disputes in a timely, friendly and efficient manner
Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
Prepare and post daily receivables from event contracts and balance totals to the General Ledger
Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
Prepare journal entries
Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Source: Hospitality Online
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