Medical Support Assistant

Found in: beBee jobs US - 1 week ago


Lawton, Oklahoma, United States Department Of Health And Human Services Full time
Summary

This position is located in the Purchased Referred Care (PRC) Department at the Lawton Indian Hospital, Lawton, OK. The primary responsibility of this position is to provide support and technical assistance to the PRC Manager regarding medical, surgical, and clinical services for eligible patients. The position reports to the PRC Supervisor.



Duties
  • Receive referrals and initiate authorizations for eligible patients
  • Answer calls and visitor questions in regards to PRC matters or transfer calls to the appropriate clinic
  • Determine patient eligibility and scope of care for referral management
  • Provide tactful and professional customer service to patients

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