Freelance UX Researcher

2 weeks ago

San Diego, California, United States Blink Full time
Blink is looking to bring on a team of Freelance Researchers to join our San Diego studio for a hardware data collection study taking place from April to June 2024 with the potential to extend. These individuals will be working closely with our Research Leadership and Project Manager to execute a series of in-person research sessions that focus on collecting data for innovative products physical products and wearable devices for a leading tech company. Work will be based out of Blink's San Diego studio. Research sessions will be scheduled during weekdays. What you will be doing:
  • Moderating and planning usability lab studies.
  • Analyzing research findings and helping to prepare high-impact reports and presentations for clients.
  • Delivering findings that ensure the usability and usefulness of interfaces for our client's end-users.
  • Leading and collaborating with a team of mid-level to junior researchers. Providing coaching and mentorship as needed.
  • Partnering with the Project Manager and Project Leadership to ensure successful study execution.
  • Advocating for users while understanding the business goals of clients.
What we are looking for:
  • Formal education in a relevant field such as usability engineering, human-centered design, cognitive psychology, or equivalent hands-on experience to demonstrate an understanding of usability theory, methods, and practices.
  • Experience managing and mentoring junior researchers.
  • Experience with Virtual Reality (VR) a plus.
  • 3-5 years of experience designing and conducting a wide range of UX research activities.
  • Excellent presentation and written communication skills.
  • Experience working directly with clients in a consulting role, including leading client meetings.
  • Proven ability to communicate recommended design solutions for observed UX issues.
  • A high comfort level with computer hardware and software.
  • Ability to work on-site, in-lab at our San Diego Studio.
  • A working knowledge of technology constraints and capabilities.
  • Direct experience with user-centered design projects.
About Us:Blink UX is a design consulting firm creating products that people use, love and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information visit
Our Culture Maintaining a positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career. Be sure to read up on the unique aspects of our company culture framework and ensure they align with your working style.
EEOWhen hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability or length of time spent unemployed.
Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.

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