Community Manager
3 weeks ago
Feel Seen at Thrive
Community Information: Learn more about Encore Apartmentshere
Schedule: Full-time;Monday - Friday 9 am - 6 pm
Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive Voted one of Washington's best workplaces 7 years in a row, Thrive builds on its culture by offering the following benefits:
32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)Paid Birthday OffGenerous Employer Matched 401k plan30% Housing Discount with Ownership and Regional Manager Approval12% Bonus Potential$150 Leasing Commission$75 Renewal Commission (split between entire on-site team per renewal)Medical benefits effective 1st of the month following your start date 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associatesOptional HMO dental plan including adult and child orthodonticsVision option$20,000 life insurance policyLong-term disability coverage24 hour Employee Assistance Program/HotlineDiscounted Pet Insurance rates + additional voluntary benefit options$300 annual professional development/tuition reimbursementTraining opportunities and career progression/growth plans Community Manager Purpose:The purpose of the Community Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and property owner, in a manner consistent with Thrive's Values. The Community Manager is fully accountable for all property operations. These objectives will include maximizing occupancy levels and property values as well as building and cultivating a strong and motivated team.
Job Responsibilities:
Manage financial processes, which may include creating and monitoring budgets, collecting rent, and vendor/contractor approvals.Hire, train, and supervise all on-site associates.Provide performance management and feedback to all on-site employees.Maintain records on all aspects of management activity and submit required documents and reports, as necessary.Responsible for resident relations, which includes providing excellent customer service, initiating and implementing policies and procedures, handling resident feedback and concerns, etc.Responsible for oversight of the maintenance of the property, including the maintenance team and vendors.Welcome and show property to prospective residents while maintaining awareness of market conditions and trends.Walk and inspect property on a regular basis to ensure the property is clean and welcoming for current and prospective residents.Contribute to a positive team environment and resident base.Community Manager Qualifications:At least 2 years' experience in property managementAt least 6 months' supervisory experience, with demonstrated strong leadership skillsCertified Apartment Manager (CAM) preferredHigh School Diploma or equivalent preferredAffordable Housing Experience preferred (MFTE, Arch, etc)Experience with Yardi/CRM and On-Site preferred A history of accuracy in reporting and overseeing a budgetDetail oriented and highly organizedStrong customer service skills with residents, clients, and vendorsStrong focus on resident retentionExperience in daily pricing and ever changing market demands/trendsProficient in Microsoft Word and ExcelMay require a Driver's License and insuranceIf you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical RequirementsThis position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% of time is spent on feet and 40% spent sitting at desk.Constant need to type, write, & grasp (working at a computer and answering phones)Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbsFor more information regarding the work environment, physical, and mental requirements, please contactEqual Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact
The 4-panel drug screen tests for the following:
Amphetamines including MethamphetamineCocaine MetabolitesOpiates including Codeine and MorphinePhencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.-
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