Senior Manager, HMD OTC Capital

2 weeks ago

Raritan, New Jersey, United States Johnson & Johnson Full time
Johnson & Johnson MedTech is recruiting for a Sr. Manager, HMD OTC Capital & Digital Business Process Owner, Customer Service & Capabilities located in Raritan, NJ, Raynham MA. Remote work options within the US may be considered on a case-by-case basis and if approved by the Company.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

This leader is a hardworking, customer-centric supply chain specialist, supporting the Order to Cash robotics Medical Technology. In this role, they will:
  • Design end-to-end order management solutions to support the launch of new Robotics and Digital solutions.
  • Serve on critical Robotics projects, developing standardized processed cross-franchise processes.
  • Supporting and driving integration of business solution architecture to other major enterprise, sector-level interdependent programs and projects.
  • Manages the robotics project portfolio to ensure efficient business benefit within available resource capacity
  • Leads business process design and testing strategies.

Key Responsibilities:
  • Collaborate with commercial, deliver, compliance and IT organizations to develop end to end strategic solutions.
  • Develop and implement a standard approach for Business Simulation using standard testing tools.
  • Lead Business Process design efforts for future changes to utilize and optimize the vision of the Medical Devices Order to Cash solution architecture
  • Serve as the Subject Matter Expert for Medical Technologies Order to Cash processes.
  • As a business owner, support quality compliance system validation and change control processes to ensure ongoing compliance state and good practices.
  • Lead User Acceptance and Business Simulation testing.
  • They will assist with change management, communications, and partner alignment in support of new process introduction or changes.

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