Customer Experience Development Analyst

4 days ago


Wilmington, Delaware, United States Dupont Full time

En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.


Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.


¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.


Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.

Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.


Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.


Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.

DuPont is seeking a Customer Experience Development Analyst to join the Marketing and Sales IT Solutions Delivery team.

In this position, you will be customer facing, working with business representatives including digital marketers in each of the Company's businesses.

The ideal candidate will have extensive Martech knowledge and a solid web development background, they will be an articulate, technically minded individual with good business acumen and excellent interpersonal skills.


The candidate should have strong hands-on technical skills with at least 5 years of experience in the website development or related field – preferably working within the Martech stack.

This individual should have experience developing web experiences and data-driven strategies on website properties.

Please note the team works 3 days onsite and 2 days remote at our corporate site in Wilmington, DE.

Your Key Responsibilities:
Engages with stakeholders to turn business requirements into actionable user stories.


Build and maintain web applications using Adobe Experience Manager (AEM) and Marketo including site architecture, custom components, workflow development, Digital Asset Management (DAM) implementation, implementation, and unit testing.

Integrate Adobe Experience Manager (AEM) with sales, service, and marketing automation platforms.

PIM HTML FlexUI scripting for data validation and quality checks.

Salesforce taxonomy validation and dataflow.

Develop reusable email and landing page templates within Marketo.

Create multi-demographic segmentation for email campaigns.

Support multi-site and multi-channel delivery, personalization / targeting, content aggregation & syndication, multi-lingual, automated workflow management, etc.

Diagnose and solve technical problems involving multiple environment and application integrations.

Strong scripting/web development background and familiarity with HTML, JavaScript and CSS are needed; PHP programming required.


Familiarity with browser devices and platform differences and idiosyncrasies, and ability to develop workarounds to accommodate specialized user/client needs and device platforms.

Knowledge of web analytics tools and related analyses.

Ability to interact positively with and build consensus among a diverse group of clients.

Ability to understand and manage greater web environment.

Ability to design and integrate complex web enterprise systems.

Your Qualification Profile:

5+ years of experience working in Digital Marketing in a similar role

B2B experience is preferred

Significant experience with marketing automation platform (Marketo preferred) and segmentation

Ability to balance defining strategy of the program with creative and execution in Marketo.

Analytical/reporting skills, with experience working on budgets

Operates independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing quality

Excellent written and verbal skills, time management, decision-making, presentation, organizational and problem-solving skills

Bachelor's Degree in Digital Marketing, Marketing, Business, Technology or a related field

DuPont ofrece igualdad de oportunidades.

Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.

Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto

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