Medical Support Assistant
3 weeks ago
Maintains a smooth and efficient flow and quality of work to ensure timely accomplishment of the assigned workload.
Establishes priority of work assignments and will adjust based on the activities of the unit and the service.
Provides administrative support to the Charge Nurse, Associate Nurse Manager, Nurse Manager, and all other specialty staff assigned to support the day-to-day operation of all inpatient units.
Follows through the patient treatment plan through administrative coordination and record keeping.Participates in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient's needs.
Use computer systems such as VISTA, CPRS, Outlook, Word, Excel, OneNote, Bio-Point as well as other computer programs used by the MSA's.
Ability to work independently, setting priorities, and coordinate work.Ability to communicate effectively and professionally with persons of all educational backgrounds.
Acts as a receptionist for the unit, processing incoming and outgoing telephone calls, recording messages from Veterans, family members, in-house clinics, community clinics, transportation etc.
Directs telephone calls and visitors and communicates information appropriately.Processes physicians' orders by identifying priority of STAT and routine orders and takes appropriate action by notifying personnel or services responsible.
Promptly and accurately initiates and checks on status of referrals, lab, and imaging procedures.Makes numerous calls each day to coordinate information and actions relating to patient care and services. Relays information and requests from the patients and /or clinical services to the treatment team.
Compiles a consolidated computerized appointment sheet which shows tests, procedures, clinic appointments, therapies etc, for all patients on the unit for each day of the week.
Uses and updates the Bed Management System to accurately identify inpatients and assigned bed status.Files, maintains, and secures medical records as appropriate.
Pre-Registers patients including:
verifying and updating demographics and insurance information.
Initiates and ensures completion of work orders for the unit, including messages in VISTA for furniture or key requests for the floor.
Assists in training new or less experienced employees.Medical Support Assistant:
Work Schedule
:
Administrative Days
Permanent Change of Station (Relocation Assistance):
Not authorized
Pay:
Competitive salary and regular salary increases.
Paid Time Off:
37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.
.
Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework
:
Ad Hoc only
Virtual:
This is not a virtual position.
Functional Statement #
: 00000
Fi
nancial Disclosure Report:
Not required
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