Program Manager

1 month ago


Kansas City, Missouri, United States Department Of The Treasury Full time
Summary

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Duties

WHAT IS THE WAGE & INVESTMENT (W&I)DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Wage & Investment Service Centers; Kansas City Submission Processing,

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

  • Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
  • Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
  • Evaluate program implementation and effectiveness.
  • Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
  • Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
  • Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
  • Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
  • Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
  • Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
  • Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.


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