Operations Project Manager
Found in: beBee jobs US - 1 week ago
Location: Jersey City, NJ
Position Type: Contract
Job Responsibilities:
- Support AMER Operations and the Chief of Staff office to define and execute the GTS Strategic plan and in elevating the budget & reporting capabilities.
- In collaboration with the AMER Operations Chief of Staff, develop and lead strategic initiatives to support the GTS plans, where possible
- Collaborate directly and indirectly with métiers and functions across the AMER platform to identify areas of improvement and solutions to drive operational efficiency
- Demonstrate a strong business acumen with a good understanding of business drivers with the ability to provide support for the executive team
- Present business cases and initiatives to local and global management (as needed) to sponsor initiatives.
- Collaborating with the Head of Operations Transformation in the design and delivery of an automated dynamic transversal Operations dashboard to monitor key metrics across the Operation platform, including client metrics and views.
- Full reconciliation and preparation through to executive presentation packaging of AMER Operations Financial Budget & headcount reporting requirements throughout the calendar year
- Coordination across all Amer geographies – Argentina, Brazil ,Canada. Colombia, Mexico & USA – to ensure consistent reporting and formatting of Operations budget and headcount while allowing for country specifics and nuances
- Organize and chair a monthly Budget and headcount review for Amer Operations ExCo
- Liaison for all Amer headcount requests, priorities, submissions, and approvals for recruitment
- Reconciliation and verification of all SLA, transfer pricing and intercompany invoicing for US Operations, and ensuring correct coding and allocation
- Reporting on US location strategy and coordinating floor, office and building moves as required
- Automating, as far as possible, turn-key analytical budget data to provide status, trend analysis on demand, and the ability to simulate budget and headcount impact scenarios connected to strategic initiatives
- 3-5 years' experience with elements of project management and or Financial / Budget reporting
- Success in the role demands a strong strategic and analytical orientation
- Excellent verbal communication and presentation skills with best in class project management
- The candidate must good interpersonal skills and be/become adept at interacting at with the ITO Q&E and local/global Operations and COO organizations, with an ability to successfully manage business and stakeholder relationships
- Exceptional verbal communication and executive gravitas
- Best in class documentation and presentation skills
- Successful at managing business and stakeholder relationships, potentially including client facing relationships
- Good influencing skills to get things done; s/he must have a collaborative approach with the ability to partner with cross-functional business leaders across the global enterprise
- Motivated to react with a sense of urgency to requests requiring immediate prioritization
- Autonomous style with an ability to manage competing demands / prioritize multiple initiatives simultaneously
- Good escalation management, conflict management and negotiation skills
- Be a role model, supporting and fostering a culture of good conduct.
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