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Automotive Technical Advisor/Mechanic

3 months ago

Glendale, Arizona, United States MSX INTERNATIONAL Full time

Automotive Technical Advisor/Mechanic

Location: Glendale, CA, US

Job Type: Full-time with Benefits

Who We Are

MSX International has been a dedicated partner to leading automotive brands for over 25 years. Our teams provide industry-leading expertise and cutting-edge technology solutions to help clients increase revenue, reduce costs, and improve customer satisfaction. We aim to help our customers excel as their global partner of choice.

What We Are Looking For:

  • ASE certified technician
  • Skilled in solving vehicle issues
  • Known for expertise in automotive repairs
  • Desire for a better work-life balance

The Automotive Technical Advisor key tasks are:

  • Assessing and solving technical escalations
  • Providing online and in-dealership technical assistance
  • Leading discussions and acting as a subject matter expert
  • Managing recall requirements
  • Interacting with the team as the quality feedback liaison
  • Providing dealership consultations
  • Ensuring improvement of customer experience
  • Analyzing and suggesting process improvements

What We Have to Offer:

  • Full-time position with benefits
  • Hybrid work environment
  • Monthly paid car allowance
  • Paid holidays and vacation time

Qualifications Required:

  • 2 to 4 years automotive experience
  • ASE certification preferred
  • Field-related management experience preferred
  • Highly motivated and results-driven
  • Ability to travel locally
  • Proficient in Microsoft Excel
  • Effective communication skills
  • Strong analytical and problem-solving abilities

MSX International is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment.

The wage range for this role is $75k to $100k based on experience.