![Brilliant Earth](https://media.trabajo.org/img/noimg.jpg)
Operations Manager
3 days ago
Operations Manager - Secaucus, NJ
Position Overview:
We are seeking a results-driven, innovative and passionate leader to serve in the role of Operations Manager for Brilliant Earth. Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment our customer receives their package. You will be responsible for managing the day-to-day product operations, including quality assurance, logistics, supply chain, inventory, and fulfillment, while maintaining
strong relationships with our partners. The primary objectives of this position are to maximize efficiency, quality, and customer experience critical to Brilliant Earth's success.
You will also be responsible for scaling our people and processes to meet the ever-growing needs of our business. The Operations Manager will lead, recruit, and motivate a team, and be required to work closely with cross-functional groups, including sales and customer service, finance, and marketing.
The ideal person for this role thrives in fast-paced, results driven environments and has demonstrated an ability to work effectively with finite resources. This individual will have expertise in team management, daily and long-term workforce capacity planning and a track record of leading teams to achieve operational goals. We are looking for a strategic and courageous leader who is eager to get their hands dirty, work alongside the team is unafraid to keep raising the bar to achieve the best results. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals.
Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.
Key responsibilities include:
What We Offer
At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth In addition, we offer competitive compensation and a robust benefits package, including:Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month401k match. We know that saving for the future is important. That's why we offer a generous 401k match.Paid Time Off. We know it is important to recharge and relax- you'll accrue 3 weeks of PTO in your first year.Disability and Life insurance. 100% employer-paid.Pre-Tax Commuter Benefits.Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.Giving Back and Volunteer Opportunities. In additional to our giving back programs, our teams support local initiatives and spend time together by volunteering.
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