Operations Strategy-Sr Associate

5 days ago

Dallas, Texas, United States JPMorganChase Full time

Job Description
Be the vital link between executives and everyday operations as you orchestrate various elements of the organization and unite them into a cohesive whole.
As an Operations Strategy Senior Associate within the Consumer and Community Banking Data & Analytics (D&A) organization, you will be tasked with leading the daily management and execution of the Auto D&A organization. Your role will involve direct support to the Head of Auto D&A in strategic decision-making, managing cross-functional programs, and promoting key initiatives.
Job responsibilities

  • Drive projects and initiatives aligned to Auto LOB's strategic priorities while developing a mix of project management and consulting skills (problem-solving, stakeholder interaction)
  • Partner with Finance during budgeting cycles to ensure headcount and costs are sound
  • Contribute to executive communication materials for senior management and present project analyses and recommendations to senior executives
  • Develop and operationalize key metrics to measure the current state, define what success looks like in future, and enable strategic solutioning and execution
  • Partner with D&A Chief of Staff teams to drive greater coordination, synergies, and efficiencies
  • Drive day-to-day problem solving to facilitate recommendations and push the team's agenda
  • Utilize organization and planning expertise to prioritize tasks, navigate organizational complexities, and resolve challenges without burdening the executive leader

Required Qualifications, capabilities, and skills:

  • 3+ years of experience in a business or analytics related function
  • Bachelor's degree
  • Consulting orientation with strong client engagement skills
  • Ability to work effectively in cross-functional teams and influence both internal & external business partners
  • Solid analytical skills with a strong commercial orientation and the ability to use analytics to drive business results
  • Planning and coordination skills to effectively drive multiple projects in an organized, detail-focused manner
  • Excellent written/verbal communication and presentation skills - the ability to convey complex information simply and clearly to senior business leaders
  • Proficient in MS PowerPoint and MS Excel
  • Creative problem-solver with the initiative, insight, and judgement to develop strategic solutions
  • Driven self-starter who thrives in a fast-paced environment that entails working with a range of stakeholders

Preferred Qualifications, capabilities, and skills:

  • Certified Project Manager (CPM), Project Management Professional (PMP), or equivalent certificate
  • Experience in Sharepoint, Confluence, and MS Access a plus

Hybrid-60% in-office
Please note: Relocation assistance is not offered/supported for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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