Program Support Assistant
4 weeks ago
The VA Northeast Ohio Healthcare System is recruiting for an Program Support Assistant. The Program Support Assistant will function in Patient Care Administrative Service. The incumbent's will report to the Beneficiary Travel section and works closely with other services throughout the medical center and facility leaders to support the daily operations relative to managing national travel requirements for eligible Veterans.
Duties
The Program Support Assistant duties include, but are not limited to:
- Receives and handles incoming calls regarding beneficiary travel.
- Explains VA Beneficiary Travel Reimbursement program, eligibility and processes to Veterans, their representatives and staff.
- Mails correspondence, sends faxes and emails.
- Compiles and submits reports as needed.
- Reviews and process Beneficiary Travel reimbursement claims in accordance with VA policy.
Telework: Not eligible
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD931110
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
PCS Appraised Value Offer (AVO): Not authorized
Financial Disclosure Report: Not required
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