Care Coordinator

4 weeks ago

Milwaukee, Wisconsin, United States Wisconsin Community Services Full time

Job Responsibilities:

Are you looking for a rewarding career with the opportunity to HELP PEOPLE? Do you have a Bachelor's or Master's degree in social work or a human service field? Are you kind, compassionate, and welcoming? Can you be a team player with a sense of humor? Join WCS

We currently have a full-time Care Coordinator position available in our Comprehensive Community Services Program (CCS).

WCS has great benefits

- Salary negotiable based on experience and level of education.
- Most holidays paid and off.
- Insurance benefits package
- Mileage reimbursement
- Generous paid time off (vacation, sick, and personal time)
- WCS can provide licensure hours for anyone working towards LPC, LCSW, or SAC.
- WCS is a nonprofit organization that qualifies for Public Service Loan Forgiveness.

Providing advocacy and social justice services since 1912, Wisconsin Community Services (WCS) is an Equal Opportunity Employer (Minority, Female, Disability, Vet). Our aim is to recruit, hire, and train individuals who are mission driven and support their personal and professional development. We place high value on individuals who are compassionate and committed to coaching others to work through their adversity. Our culture is team-oriented, and we strive to utilize the most effective evidenced-based practices to best serve our consumers as well as each other.

Position Summary: This position is responsible for helping our individuals understand, navigate, and grow through the CCS program. This Care Coordinator meets and works with the individuals, service providers, and other team supports that assist in the individual's progression through the CCS program. The Care Coordinator receives consultation from mental health and substance abuse professionals while working on the individuals' individualized recovery plan.

Essential Functions:

  • Establish individual's eligibility by using a Mental Health/AODA Functional Screen.
  • Assist the individual in identifying services from the CCS service array appropriate to address recovery needs.
  • Broker services as needed with other providers in the CCS network.
  • Work with the individual to identify and build a recovery support team of professionals as well as natural supports.
  • Work with the individual to make an individualized recovery treatment plan.
  • Facilitate recovery meetings with the individual and the team.
  • Work with the individual to prioritize and obtain the goals set forth in the individual recovery plan.
  • Follow-up with service providers to ensure quality care and goal progression.
  • Appropriately document all contact with individuals and team members.

Other Duties and Responsibilities:

  • Ensure individuals can get transportation to all appointments that are CCS focused.
  • Other job-related duties as may be necessary to carry out the responsibilities of the position.

Job Qualifications:

Knowledge, Skills and Abilities: An understanding of mental health, substance use, and co-occurring needs and the ability to clearly communicate these to others; ability to support with emergency situations; the ability to maintain and promote positive working relationships within WCS and work openly and effectively with one's direct supervisor and colleagues; excellent assessment and interviewing skills; strong understanding of mental health and substance use needs; ability to work effectively as a member of a team; effective use of time and resources to help maintain quality CCS services. Experience working with Milwaukee County Behavioral Health Services preferred.

Minimal Qualifications:

  • Bachelor's Degree in Social Work or a related field required. Master's Degree preferred.
  • Two (2) years of experience working in the Mental Health field required.
  • Experience working with people with substance use needs preferred.
  • Meet all WCS requirements for criminal and caregiver background checks and driver's record.
  • Valid driver's license, automobile, and sufficient insurance to meet agency requirements are required.

Other Job Information (if applicable):

Work Relationship and Scope: Reports directly to the CCS Supervisor (MHP); works with the Clinic and Unlimited Potential psychiatrist, nursing staff, the CCS treatment team as well as the benefits advocates, acts as a liaison with landlords, employers, community medical staff and family members as needed.

Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, people being served by the CCS program and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission.

Working Conditions: Work is performed in the office, the community and individual's homes; hours average 40 hours per week. Driver's license and vehicle required.

Physical Demands: Position is mobile with some time spent in the community, including occasional transporting clients, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs.



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