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Client Manager, Private Client Services

1 month ago

Alexandria, Virginia, United States Marsh McLennan Agency Full time
Senior Client Manager, Private Client Services (Personal Lines Insurance)Marsh McLennan Agency

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Client Manager on the Private Client Services (Personal Lines Insurance) team, you'll be responsible for developing and servicing mid-size to large, complex accounts. Serving as an advisor and consultant to clients, you will maintain and retain existing business, while following up on referrals and rounding client accounts. Successful candidates will have:

  • Ability to maintain and build strong client relationships.
  • Manage existing clients accounts with premium levels in excess of $100, 000
  • Prepare and present renewal summaries, while providing a strategy to enhance and improve existing insurance programs.
  • Ability to collaborate with internal team to deliver solutions to meet client's needs.
  • Ability to grow accounts and identify cross sell opportunities.
  • Knowledgeable of personal lines and small business carrier products and services

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • High School Diploma or equivalent required
  • Knowledge of personal lines coverage with a minimum 3 years prior experience in customer service within the insurance industry
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Property & Casualty and Life & Health license, or ability to obtain within 90 days
  • Associates or Bachelor's degree preferred

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Flexible Hybrid work - 3 days in office
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMID

#MMAPCS

#LI-Hybrid

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