Deputy Program Manager, Library Services

1 week ago


Alexandria, Virginia, United States City of Peoria Full time

Job Opening: Deputy Program Manager



Are you ready to take on a challenging role as a Deputy Program Manager at the United States Patent and Trademark Office (USPTO) in Alexandria, VA? Join ASRC Federal and be part of a dynamic team


Responsibilities:

  • Support Program Manager in overseeing a multi-functional service contract.
  • Provide guidance to supervisors, team leaders, and staff in various leadership roles.
  • Manage tasks, projects, and staff, ensuring maximum resource utilization.
  • Collaborate with clients to establish performance standards for activities such as library services, research, and instructional design.
  • Offer innovative management solutions and contribute to new initiatives.
  • Participate in meetings with Government and contract staff to ensure project alignment.
  • Communicate client expectations to contract staff.

Requirements:

  • Bachelor's or Master's degree in Library Science.
  • Four or more years of experience in library management services.
  • Experience in managing service level agreements, quality policies, and procedures.
  • Knowledge of Federal Government contracting environment.
  • Project Management Professional (PMP) Certification preferred.
  • Demonstrated ability to provide excellent customer service and work under pressure.
  • Strong analytical skills for metrics and process improvement.
  • Ability to create and deliver presentations to senior officers.
  • Skilled in motivating and leading diverse teams.

EEO Statement


ASRC Federal and its Subsidiaries are proud to be Equal Opportunity / Affirmative Action employers. We value diversity and offer opportunities to individuals based on merit, without discrimination.



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