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Deputy Program Manager, Library Services
1 week ago
Job Opening: Deputy Program Manager
Are you ready to take on a challenging role as a Deputy Program Manager at the United States Patent and Trademark Office (USPTO) in Alexandria, VA? Join ASRC Federal and be part of a dynamic team
Responsibilities:
- Support Program Manager in overseeing a multi-functional service contract.
- Provide guidance to supervisors, team leaders, and staff in various leadership roles.
- Manage tasks, projects, and staff, ensuring maximum resource utilization.
- Collaborate with clients to establish performance standards for activities such as library services, research, and instructional design.
- Offer innovative management solutions and contribute to new initiatives.
- Participate in meetings with Government and contract staff to ensure project alignment.
- Communicate client expectations to contract staff.
Requirements:
- Bachelor's or Master's degree in Library Science.
- Four or more years of experience in library management services.
- Experience in managing service level agreements, quality policies, and procedures.
- Knowledge of Federal Government contracting environment.
- Project Management Professional (PMP) Certification preferred.
- Demonstrated ability to provide excellent customer service and work under pressure.
- Strong analytical skills for metrics and process improvement.
- Ability to create and deliver presentations to senior officers.
- Skilled in motivating and leading diverse teams.
EEO Statement
ASRC Federal and its Subsidiaries are proud to be Equal Opportunity / Affirmative Action employers. We value diversity and offer opportunities to individuals based on merit, without discrimination.
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