Temp / Seasonal

2 weeks ago

Orlando, Florida, United States City of Orlando Full time
Description


THIS IS A PART-TIME POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEED.

Who We Are

Orlando Venues has been the proud home to Central Florida's best in sports and entertainment since its inception in 1989. The dynamic City of Orlando department operates five distinct venues including KIA Center, Camping World Stadium, Tinker Field, Mennello Museum of American Art and Harry P. Leu Gardens. Between hosting high-profile sporting events like Wrestlemania, NFL Pro Bowl and NBA All-Star Weekend to big-name concerts and music festivals like Paul McCartney, Garth Brooks, Harry Styles, Beyoncé and EDC Orlando to family shows, art exhibitions and countless other diverse offerings, our venues cater to residents and tourists alike year-round while enhancing the quality of life throughout our community. For most of Orlando's history we've been the place everyone wants to visit. Today, we're also the place where everyone wants to live and do business. This didn't happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we've transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city's potential

NATURE OF WORK:

Lead engaging tours through our stunning gardens, sharing insights on plant varieties, historical significance, and ecological importance. Provide an interactive and educational experience for visitors of all ages, fostering a deeper appreciation for nature and horticulture. Ensure a memorable and enjoyable visit by offering expert knowledge, answering questions, and facilitating an enriching exploration of our botanical treasures. Must be able to communicate effectively to educate and engage visitors and ensure the safety and enjoyment of the guests throughout the tour.
Support the educational programs and initiatives of our organization by performing administrative tasks such as scheduling tours, organizing materials, and assisting with educational events. Work closely with teachers, instructors, and program coordinators to help manage operations and facilitate learning opportunities. Organizational skills, attention to detail, and the ability to effectively communicate are essential for this role.

Minimum Requirements

Must be at least 18 years of age. High school diploma or equivalent required. Must pass required background check. Training required.

Have one (1) to two (2) years of Customer Service experience, tour guide or working with the public or equivalent and combination of related education.

Ability to represent the Gardens with minimal supervision
Ability to work flexible hours and greet all guests promptly at scheduled tour times
Exceptional verbal and written presentation and communication skills
Organizational and time-management skills

Supplemental Information



If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

  • Two (2) years of direct experience for an associate degree;
  • Four (4) years of direct experience for a bachelor's degree;
  • Six (6) years of direct experience for a master's degree; or
  • Nine (9) years of direct experience for a doctoral degree

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