Agency HR Consultant III

4 weeks ago

Raleigh, North Carolina, United States State of North Carolina Full time
Description of Work

Do you want an exciting, rewarding, and challenging career in Employee Relations? If so, continue reading to learn more about this opportunity as an Agency HR Consultant III, which will serve as an EEO Investigator for the NC Department of Public Safety (DPS).

This is a full-time position (40 hours per week) with State Benefits. This position qualifies for teleworking on a part-time basis as part of a State Teleworking Program.

Any telework will be under the conditions of the State Teleworking Program Policy, and the employer may end any teleworking arrangement at any time at the employer's sole discretion.

This is an INTERNAL POSTING open ONLY for North Carolina State Government and UNC System current employees and eligible RIF candidates.

Current temporary employees with Temp Solutions are eligible to apply.

Specific responsibilities include:


Managing assigned cases from review (intake) to closure (submitting the final determination/investigative report) – including entering grievance data in Fiori (previously known as BEACON) for tracking purposes.

Reviewing complaints to determine jurisdiction and conducting internal investigations based on complaints of employment discrimination, unlawful workplace harassment and retaliation.

Conducting investigations in accordance with state and federal employment laws, OSHR Employee Grievance Policy and DPS EEO policies and procedures.

On-site visits to offices and other DPS work locations throughout the state to interview complainants, respondents and witnesses.

The investigative process requires identifying the issue(s), gathering and analyzing data, fact finding, and drafting a case determination for review.

Proper interpretation and application of Federal and State laws, policies and guidelines as well as DPS internal policies, procedures and practices is necessary.

The EEO Investigator may be engaged in other specialized Title VII functions which include assisting in the development of the DPS EEO Plan and serving as a resource to staff and management on EEO issues.

Position may also be involved in litigation or cases filed with external agencies such as the Office of Administrative Hearings or the Equal Employment Opportunity Commission.

The employee in this role may be cross trained in ER and may assist with Employee Relations, as needed and assigned.

This position may require frequent daytime travel and some overnight stays.

The employee in this position is expected to possess excellent oral and written communication skills (written reports should require minimal edits); the ability to exercise good judgement, maintain objectivity, and retain composure during high pressure situations; the ability to establish and maintain effective working relationships with others while advising, interacting with, and counseling management and employees on a wide range of sensitive issues relating to Equal Employment Opportunity; the ability to work independently to perform research, analyze and prepare written investigation reports; and the ability to work as a supportive member of a team of investigators within the DPS HR EEO Office.


Note to Current State Employees:
The salary grade for this position is NC18.

State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position.

If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity.

Based upon these factors, a pay increase MAY result.

About the North Carolina Department of Public Safety (NC DPS):

The North Carolina Department of Public Safety (NC DPS) is responsible for safeguarding and preserving the lives and property of its citizens with honor and integrity through prevention, protection, and preparation.

We have a mission that matters NC DPS is comprised of 6,000 permanent positions and nearly 13,000 temporary North Carolina National Guard positions.

The divisions within DPS include Alcohol Law Enforcement, Criminal Justice Information Network, Emergency Management, Juvenile Justice and Delinquency Prevention, State Highway Patrol, State Capitol Police, NC Office of Recovery and Resiliency, Samarcand Training Academy, and the NC National Guard.


DPS also includes some Boards and Commissions:
ABC Commission, Governor's Crime Commission, Private Protective Services Commission, and Boxing & Combat Sports Commission.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position.

We will not review resumes in lieu of Experience and Education listed on the application.

To qualify for this position, applicants must document on the application that they possess ALL of the following:

Documented knowledge of the principles and practices of human resources acquired from working in a human resources role.
Equal Employment Opportunity (EEO) experience
Documented experience conducting EEO investigations.
Experience gathering information and preparing final (written) EEO reports.
Documented experience in analyzing and interpreting statistical data.
Management preferencesExperience with the State of North Carolina Integrated HR-Payroll System (aka FIORI, previously known as BEACON).

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

See for details.

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required;orHigh school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources;orequivalent combination or education and experience.


Please Note:
Experience indicated above must be in Human Resources.
Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information.

Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.

Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.

If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape.

" Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention:
PREA Hiring and Promotion Prohibitions (Download PDF reader)

Per NC General Statute 143B Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System:
Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back"). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.

To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management.

If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the Applicant Support Help Line at If there are any questions about this posting other than your application status, please contact Laura Holloway, Employment Specialist at

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