Workforce Planning Senior Manager

6 days ago

Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:
As a Workforce Planning Senior Manager you'll be part of a Strategic Workforce Planning function within the People Office (what we call HR). In this pivotal role, you will:

  • Lead a team of Workforce Planning Analysts who partner with key stakeholders in the Business, Finance, and HR to develop and maintain consistent, standardized workforce plans for Business Units and Corporate functions.
  • Work with experts on the team to own, deploy, and enhance enabling processes and technology.
  • Build and leverage critical relationships with other HR COEs (such as Talent Acquisition, Workforce Programs, People Analytics, Organization Design, Learning, and Talent Management) and key functions such as Finance and Procurement.
  • Design and build executive presentations that help communicate our function's mission and illustrate outcomes and value of effective workforce planning.

About the team:
Be a part of a team of Workforce Planning Practitioners and Leaders who...

  • Developed methodologies, processes, and tools to activate best-in-class strategic workforce planning at FIS.
  • Implemented and utilize enabling technology, data, and processes to perform the work efficiently at scale.
  • Leverage robust people analytics capabilities to improve model quality and planning context.
  • Rely on strong inter-team and cross-functional partnership to ensure collective successes.
  • Are part of a broader Workforce Planning and Insights function that brings together People Analytics, Mergers & Acquisitions, and Workforce Programs.

What you will be doing:

  • Lead and coach a team of workforce planning practitioners as they guide business leaders, finance partners, and HRBPs in developing and executing workforce plans which include robust supply and demand models, dynamic scenarios, and options for optimally closing gaps in talent needs across key workforce factors of Cost, Capacity, Capability, and Composition.
  • Provide Operational Workforce Planning functional expertise to the team and key stakeholders.
  • Support and train new users on how best to leverage our Operational Workforce Planning platform, Workday Adaptive (formerly Adaptive Insights).
  • Work with internal and external partners to maintain, optimize, and enhance our planning platform.
  • Partner with the People Analytics team to leverage predictive analytics in planning models.
  • Enhance and maintain our Workforce Planning Toolkit with reference information, templates, examples, and other tools for workforce planning practitioners, HRBPs and key partners.
  • Support communications and change management efforts such as building presentations explaining the workforce planning process for various audiences, including outside HR.
  • Lead/Participate in projects that support the long-term vision and roadmap for the broader Workforce Planning and Insights organization.

What you will need:

  • Direct people leadership experience
  • 7+ years of experience in workforce planning/analysis, talent management, or HR strategy
  • Quantitative, analytical and problem-solving skills
  • Data analytics and visualization experience
  • Advanced Excel Skills
  • Workday Adaptive Planning (formerly Adaptive Insights) or other workforce planning platforms
  • Experience building analytical models from multiple sources of data, dimensions, and perspectives (supply, demand, internal, external)
  • Ability to manage projects with stakeholders across multiple functions or businesses
  • Experience executing and delivering large operational projects and continual process improvement involving multiple cross-functional stakeholders
  • Communication and persuasion skills and experience explaining technical issues to different audiences.
  • Solid initiative, driven self-starter; able to work independently and manage results.

Added bonus if you have:

  • Organization Design experience
  • Change Management and/or consulting
  • Statistics/statistical modelling, capacity planning
  • Incorporating Location Strategy into Long-Range Talent Planning
  • Prior role at large-scale, global company with complex business units and corporate functions, including mix of matrixed and functionalized resources.
  • Visier or similar People Analytics platforms
  • Workday data/reporting and key talent modules
  • Familiarity with Position Management staffing model


What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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