Financial Center Manager

2 months ago

Rochester Hills, Michigan, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:

This job is responsible for managing a financial center and its employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Develops talent, including proactive sourcing of candidates

• Manages client traffic, engaging and appropriately routing clients, and fostering client retention

• Manages business results through formalized management routines and coaching

• Creates a world class client experience environment

• Manages market-level initiative prescribed by market leaders

• Drives operational excellence by engaging employees on business strategy

• Manages organizational priorities and effective execution

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Breaks down barriers to create a more inclusive environment that supports company D&I goals

• Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations

• Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success

• Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization

• Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance

• Efficiently allocates and manages resources across the organization to drive short and long term profitability

• Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs

• Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage

Required Qualifications:
  • 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaborates effectively to get things done, building and nurturing strong relationships.
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
  • Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
  • Communicates effectively and confidently, and is comfortable engaging all clients.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Applies strong critical thinking and problem-solving skills to meet clients' needs.
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Efficiently manages your time and capacity.
  • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
  • Can interpret performance results, find opportunities to drive success and hold others accountable to results.
  • Can be flexible to work weekends and/or extended hours as needed.


Desired Qualifications:
  • 1+ years management experience including hiring, coaching, and developing direct reports
  • Experience in financial services and knowledge of financial services industry, products and solutions.
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
  • Bilingual skills.


Skills:
  • Customer Service Management
  • Performance Management
  • Coaching
  • Customer and Client Focus
  • Talent Development
  • Risk Management
  • Sales Performance Management
  • Business Operations Management
  • Recruiting
  • Result Orientation
  • Referral Management
  • Leadership Development
  • Inclusive Leadership
  • Prioritization
  • Problem Solving


Shift:
1st shift (United States of America)

Hours Per Week:
40

  • Lead Financial Advisor

    1 week ago

    Farmington Hills, Michigan, United States Financial Architects, Inc. Full time

    Are you reaching your full potential as a financial advisor? Are you stuck working right now at a "cubicle farm where nobody knows your name?" Are you tired of these objections: "What fees do you charge?" "What is your commission?" "Are you cheaper than anybody else?" At Financial Architects, we offer a fresh approach based on high-level macro planning and...

  • Senior Financial Analyst

    1 week ago

    Rochester Hills, Michigan, United States Jenoptik Full time

    Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide. SUMMARY:JENOPTIK is currently seeking a Senior Financial Analyst to join our Auburn Hills Team. As a member of our team, the Senior Financial Analyst will support a business...

  • Sales Account Manager

    1 week ago

    Rochester Hills, Michigan, United States George Koch & Sons Full time

    KOCH Finishing Systems is hiring two (2) Sales Account Managers to sell turnkey automated finishing plating and anodizing systems providing the best possible solution to our customers. These individuals will be responsible for driving growth across the North America region, developing new opportunities in target market sectors, and meeting annual booking...

  • Program Financial Analyst

    4 weeks ago

    Auburn Hills, Michigan, United States Magna International Inc. Full time

    Job Number: 66159 Group: Magna Electronics Division: Magna Electronics Auburn Hills Job Type: Permanent/Regular Location: AUBURN HILLS Work Style: About usWe see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities,...

  • Program Financial Analyst

    1 month ago

    Auburn Hills, Michigan, United States Magna International Inc. Full time

    Job Number: 66159 Group: Magna Electronics Division: Magna Electronics Auburn Hills Job Type: Permanent/Regular Location: AUBURN HILLS Work Style: About usWe see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities,...

  • Principal Management Engineer

    1 week ago

    Rochester Hills, Michigan, United States Henry Ford Health Full time

    This position will be fully dedicated to advancing automation within the revenue cycle and will be a member of the Henry Ford Health Automation Center of Excellence. As such this position will work closely with a wide group of leaders and team members from both Revenue Cycle and Information Technology. Areas of focus will include but are not limited to Be...

  • Call Center Representative

    1 week ago

    Auburn Hills, Michigan, United States Genisys Credit Union Full time

    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing...

  • Sr Sourcing Manager

    4 weeks ago

    Rochester Hills, Michigan, United States Skansoft INC Full time

    Advanced Java (Skills - Core Java Spring Spring boot Microservices rest API Hibernate) A strong experienced Java lead has a hands-on experienced on below J2ee experience – Able to support and do development as a Java Lead having a Core Java Rest API Spring Spring boot Microservices PCF Hibernate Must have excellent communication skills.Requirements MUST -...

  • Sr Sourcing Manager

    2 months ago

    Rochester Hills, Michigan, United States Skansoft INC Full time

    Advanced Java (Skills - Core Java Spring Spring boot Microservices rest API Hibernate) A strong experienced Java lead has a hands-on experienced on below J2ee experience – Able to support and do development as a Java Lead having a Core Java Rest API Spring Spring boot Microservices PCF Hibernate Must have excellent communication skills.Requirements MUST -...

  • Assistant Store Manager

    4 weeks ago

    Rochester Hills, Michigan, United States CHICO'S Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    1 month ago

    Rochester Hills, Michigan, United States CHICO'S Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Financial Analyst

    2 weeks ago

    Auburn Hills, Michigan, United States Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently...

  • Customer Experience Manager--Entry Level

    1 week ago

    Rochester Hills, Michigan, United States Michaels Full time

    Store - DET-ROCHESTER HILLS, MIQue ferez-vous?Offrir une expérience de magasinage centrée sur la clientèle en gérant de manière efficace l'aire des caisses et en respectant les attentes des clients. Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin pour tenir nos promesses de marque. Offrir un service à la clientèle...

  • Program Manager

    2 days ago

    Auburn Hills, Michigan, United States ALTEN Technology USA Full time

    We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or...

  • Office Administrator

    1 week ago

    Rochester Hills, Michigan, United States Buhler Technologies LLC Full time

    The perfect candidate will oversee the sales administration procedures in addition to AP/AR responsibilities. You must possess excellent communication abilities for interacting with clients and the manufacturing site. Your tasks will involve handling multiple levels of duties professionally and efficiently.Role Duties Processing orders via phone or email...

  • Assistant Branch Manager

    1 week ago

    Rochester, Michigan, United States MSGCU Full time

    We are looking for a Branch Manager who will play a key role in leading and managing our branch's sales and service operations. Ensure the financial objectives, strategic goals, and institutional growth are met Comply with MSGCU's policies and state and federal government regulations If you have experience in sales management and leadership, this...

  • Metro Area Sales Manager

    1 week ago

    Auburn Hills, Michigan, United States Mopar Full time

    The Area Sales Manager (ASM) for the Midwest Business Center is a revenue-generating sales position working with a group of Chrysler, Jeep, Dodge, Ram and FIAT dealerships within the Chicago West territory. The ASM will serve as a liaison between the dealers and Stellantis to assist in all areas of retail development including forecasting retail sales...

  • Branch Manager

    1 week ago

    Rochester, Michigan, United States MSGCU Full time

    Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth...

  • Practice Manager

    1 week ago

    Bloomfield Hills, Michigan, United States Beaumont Urgent Care Full time

    Job Description Job Description Beaumont Urgent Care by WellStreet is looking for a dynamic Practice ManagerPosition Summary:Responsible for managing the day-to-day operational - activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and...

  • Senior Manager, Audit Regulatory Program Management

    1 week ago

    Auburn Hills, Michigan, United States TD Bank Full time

    TD Bank Senior Manager, Audit Regulatory Program Management Falmouth , Maine Apply Now TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon...