Provider Relations Advocate

4 weeks ago

New York, New York, United States CAIPA MSO LLC Full time
Description:

As a Provider Relations Advocate, you will be expected to coordinate and document provider inquiries and provide prompt and courteous service to requests for assistance for all providers via face-to-face, telephone calls, faxes, and emails. Assist in supporting the network strategies and network initiatives via calls or in-person outreach. The successful individual must be able to communicate and collaborate effectively with others; internal as well as external contacts and resources in order to achieve desired results and resolution of issues.

Responsibilities:

  • Resolves provider issues by researching causes and working with various health plans and internal stakeholders.
  • Build and maintain provider relationships with practices through active outreach
  • Assist in designing and implement programs that nurture positive relationship between IPA/Provider/Healthplan
  • Identify gaps in network composition and services and help support strategies for network initiatives, including network expansion, recruitment, and contracting supports.
  • Leading and reporting on monthly meetings.
  • Responds to provider that is seeking assistance.
  • Works with providers, health plans, and internal departments.
  • Builds collaborative relationships with multiple health plan representatives and providers.
  • Staying updated and providing education to providers on various health plan policies.
  • Assisting and completing various projects on time.
  • Other duties and projects as assigned in line with department and company needs.
Requirements:

Requirements

  • Strong communication and interpersonal skills to effectively present information and respond to questions from representatives, providers, and the general public.
  • Proven analytical skills
  • Excellent multi-tasking, prioritizing, and time management skills.
  • Knowledge and experience with Adobe, and Microsoft Office products.
  • Bachelor's Degree; or two years related experience and/or training.
  • Chinese language is preferred but not required.
  • Willing to travel 70% of the time in the field working hands on with providers

Benefits

  • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
  • 401k retirement plan with a 6% corporate match
  • Paid Time Off
  • 13 Paid Holidays
  • Hybrid work schedule

Salary Range

$45k-$55k

PI60b b

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